Wade Sorensen
Age: 46
Occupation:Logistics Management
Number of Cruises: 1
Cruise Line: Holland America
Ship: Zuiderdam
Sailing Date: May 1st, 2004
Itinerary: Western Caribbean
I just like the facts in a compact space that takes less than 5 minutes to
read. I will attempt such in this review.
I must first start by saying this is my first cruise. My wife and I find
the concept of confined space unnerving and we decided to take this trip
as a “test” of our compatibility with the cruise concept in general. We
have traveled much and have visited two of the ports of call on this
itinerary before during land vacations so I will have some input regarding
that as a comparison at the end.
Due to our home being in Arizona, we had to arrive the day before due to
flight schedules. We stayed at the Embassy Suites on 17th Street. A very
pleasant stay and they provided on-time delivery to the ship by sign up. I
have heard horror stories about hotel shuttles to the ships, but nothing
but kept promises on our experience. Granted, had I had to wait 10 minutes
I would have hired a taxi for 10 bucks anyway.
Getting on the ship was a piece of cake. Drop your luggage off at the
curb, pay the porter 5 bucks (the sign states you don’t need to tip, but
the hands are out for a tip anyway. My experience is if you want your bags
in your room, instead of in the back of the porters car that night….invest
the $5) and get in line. If you are smart, you have done your paperwork
online with the HAL web site. If not, you get in a line that is 5 times as
long with a whole host of people with that “I don’t know how to turn a
computer on” look in their eyes. If you are reading this review, you will
be in the short line. We arrived at 11:30 on the shuttle and were on the
ship at 11:45. We met our steward at the room, unloaded our hand carries
then took a quick walk around the ship, had a snack and returned to our
room at 1:00 to find all our bags in our room ready to be unpacked.
We had a standard verandah room of about 245 sq ft which we found
adequate. Plenty of storage and drawers for what we brought. The king bed
was hard, but are all being replaced by pillow-top beds in the next few
months. Those that we met that had the new beds raved about them. The
suites and deluxe rooms already had the upgrades. Room accommodations were
fine, water pressure was better than at home, occasional sewer smell in
the bathroom that seemed to coincide with windy conditions outside. I
opened the exhaust vent to full capacity and that seemed to eliminate the
problem.
Let me say something about sea-sickness. I am not prone to motion
sickness. as I spent a lot of time in aircraft traveling. To be safe, my
wife and I got the prescription patch that you place behind your ear and
started a day before the cruise as directed by our physician and friends
that are “in the know” about cruises. The side effects stated are
real….nausea, blurred vision, loss of balance, a feeling of being half
high and dryness of mouth that I have not experienced even during the
driest of Arizona desert days. General consensus on the ship was that Bonine is the best for motion sickness. We met a pharmacist on board on
day two, he told us to remove the patch immediately and things improved
over the next two days as the effects of the patch wore off. The stuff is really bad. I
could not even read a menu till day 3. It takes about 4 days to be
completely clear of the side effects. I will never touch it again. My wife
had the same exact side effects as did many others on the ship wearing the
patch. We all thought is was keeping us from getting really sick, in fact
it was making us sick. The pharmacist was right, the FDA goofed on
approving this one.
The passenger to space ratio is as good as they claim. I seldom felt
crowded on the ship with the exception of expected meal times. About 90
percent of the time our elevator was empty. The ship really did feel half
empty even though the ship was completely full. Use of the tenders went
very well. I was careful to always return at least one hour prior to the
last tender back to the ship. Never had to wait more than 5 minutes. They
run non-stop. Contrasted to the Carnival Triumph that was in Grand Cayman
at the same time…1-2 hour wait to get back on the ship. People standing in
line in the humid hot sun while we waited across the street enjoying
mahi-mahi fish and chips with a view of the tenders coming in. When one
came in, we stepped across the street, stepped on the tender and went back
to the ship. The looks of envy from the carnival cruisers was intense. 46
sq ft per passenger verses 29 for the cheap seats for carnival really
showed here.
The ship was spotless. I don’t recall even seeing a scrap of paper or
anything out of place. I am a non-smoker and learned which areas allowed
smoking and avoided them. It was not an issue. Our stateroom was smoke
free. The A/C units in the rooms run non-stop, even when not cooling, and
I was surprised by the lack of smoke smell in the ship generally.
Ports of call are the same no matter the cruise line. We went to Key West,
Cozumel, Grand Cayman and Half Moon Cay. Shore excursions are shore
excursions. We booked our own and saved enough $$ to upgrade our flight to
FLL to first class. I am convinced we got better service for less $$. Not
as easy as booking with HAL, granted, but for me worth it. Grand Cayman is
a mess on Wednesdays. 4 mega ships in the same day. 10,000 people trying
to capture Caribbean happiness. Glad I was diving and not shopping. I only
had to contend with the fish. Half Moon Cay was very nice. Weather was
great, we had the island to ourselves. We walked around to the far right
side of the half moon. Had the whole beach to ourselves. The sand is
pristine, not a rock or shell to be found…just white perfect sand. Lunch
was great and once again the food line was well organized and my longest
wait was for the server to put the bar-b-q’d ribs on my plate.
The meals on ship varied in quality. We found all food served in the Vista
dining room to be excellent. By the end of the cruise we were eating most
of our meals there. Dinners were exceptional. We found the beef plates
average with the exception of excellent prime rib. The other meals and
meat dishes were all excellent. The fish was all very good. All meals we
had were very hot and fresh. Considering that they served 55,000 total
meals during our 7 days, I was most impressed with the quality of all the
food in the Vista dining room. Portions were small but adequate and very
tasty. If you tried an appetizer, soup, salad, entrée and dessert….you
were full. It was fun trying new things I would never venture to try at
home. Service was excellent and prompt every time we ate there.
If you want to spend $20 per head to eat at the Odyssey on deck 2, we
found it well worth it. I had the Filet Mignon with lobster. Simply put,
the best 20 dollar meal to be had anywhere on the planet.
We found the food on the lido deck to be typical of what you would find in
any food court at a mall in a city near you. Some of the food was very
good, some very poor. I can usually tell by looking which is which. The
lido deck is divided into types of food, Oriental, Italian, Bistro, Deli,
salad bar, continental breakfast, etc….I found the sushi and pizza very
poor and also the “pre-cooked, served well done and then some” hamburgers
on the lido deck by the pool less than what I had hoped for. After a
couple days of that, we were driven back to the cuisine of the Vista
dining room verses the quantity of the lido deck. Most of the more
“experienced” eaters congregated on the lido deck with plates of food that
reminded me of the Matterhorn at Disneyland. These were the same people
that gravitate to the European speedo’s and two piece swim suites. It was
disturbing, yet entertaining.
Entertainment on board was good. The ships performers (singers, dancers
for the Las Vegas style shows) performed for two nights. They had good
voices and were talented but will not be replacing Mama Mia at the
Mandalay Bay any time soon. The comedian was very funny and the early show
was cleaner than the late one. I find rank humor for the weak minded.
There was an Elton John imitator that was very talented and flamboyant.
The illusionist on board was very good. Great personality and skilled.
There was a ventriloquist that we did not go see that was also supposed to
be very good. Keep in mind that the acts change all the time. So you may
have better or worse at any given time. We enjoyed the entertainment
overall. The other bands on board seemed very good. The violinist in the
explorers lounge was arrogant, but very good. The piano bar pianist was
very good, but the steel drum band on lido deck should have been dropped
off in the middle of the Caribbean and put out of their misery. The disco
was dead.
I did not gamble at the casino. I paid enough for the cruise already.
Overall, a great cruise. I would like to do it again without the motion
sickness patch as I would have had a 7 day cruise instead of a 4 day
cruise. I must admit there are good and bad things about cruising. I felt
rushed in the ports of call. I don’t you get to really see the islands,
you just get snippets of what it is really like. You don’t get to sample
the food really or the night life. You really have to consider your
destination as the ship. If you want to experience the Riviera Maya, you
are better off spending a week in the Yucatan south of Cancun. My next
cruise would most likely include family or friends. My wife never felt
settled on board, partially due to the effects of the patch and one day of
high winds that made for a sleepless night. I found HAL very organized,
accommodating and service oriented. Getting off the ship was as easy as
getting on. We docked at 7 AM, went to the Vista dining for Belgian
waffles for breakfast, went to our stateroom and watched a movie till our
number was called at 9 AM then walked off the ship and grabbed our color
coded luggage all in about 15 minutes. Once again, painless. Some people
were waiting in public places from 7 AM to get off the ship…many upset. If
you understand and work within the system….everything is great. Some
people just don’t get it….