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Holland America Line Margaret McClung On April 1, 2006 the ship left
Ft. Lauderdale for a 7 day cruise. My cabin was 7007. The Zuiderdam did not seem
as new or clean as I was expecting. On the fourth morning of the cruise, I awoke
to discover two welts on my right forearm. On the following two mornings, I
found two more welts on my left arm when I awoke. These welts festered with each
passing day and were very irritated. The area surrounding was red and swollen. I
complained to a woman at the front desk on the third day that I suspected my
cabin had bed bugs, showed her the welts, and requested a new mattress and
pillows. I did not watch to see if anyone actually removed the mattress and/or
pillows although the front desk instructed the cabin steward to do so. I visited
the ship dispensary and was seen by a male nurse who said they had never had bed
bugs on that ship. His attitude was hostile. He called my individual welts a
“rash” and also suggested I might have shingles. I have never had shingles. I
thought a “rash” meant more than one welt in an area. I didn’t expect an honest
diagnosis from the ship dispensary but I wanted the appearance of welts
documented. Ask a Question About Holland America Cruises
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