Holland America Line
Zuiderdam Cruise Review
Western Caribbean
Ken Crow
Age: 61
Occupation: Self-Employed
Number of Cruises: 14
Sailing Date: December 9th, 2006
We sailed on the Zuiderdam from December 9
through 16, 2006, out of Fort Lauderdale, on a seven day eastern Caribbean
itinerary. “We” consisted of another couple, my wife, and me. This was our 14th
cruise, the other couple’s fifth or sixth, and first for all of us on Holland
America. We’ve cruised multiple times on RCCL, Celebrity, and Princess, and once
on Carnival. We were all a little apprehensive about going HA, given their
reputation for catering to an older crowd, but this proved to be no problem. It
is true the passenger base is a little older, but that didn’t negatively affect
anything. And, there were passengers of all ages, from babies on, with amenities
and activities planned for all ages and interests.
The ship was a little bit of a disappointment, just not quite as breathtakingly
gorgeous as most of those we’ve been on before, but it was also one of the
smallest ships we’ve been on, too. However, the ship was certainly beautiful,
very well maintained and always immaculate, which can’t be said for some others.
The food was excellent throughout, and we all really appreciated the multiple
service area, specialized food court style instead of the usual buffet. This
kept the food quality up and the lines down. I don’t know why they all don’t go
to this concept for the casual dining. The rest of the food experience was
superior as well. We ate twice in the extra cost, Pinnacle, dining room, and it
was magnificent. I usually tend to avoid this sort of add-on, feeling that the
regular dining room food is so good that the optional, extra cost dining is just
not worth it. But this was definitely worth it. The service in the Pinnacle was
as good as the best fine restaurant, and the food was to match. The quality of
beef was as good as the finest steak house anywhere, and the seafood dishes were
also first class. But, honestly, the food in the regular dining room was also
good, there was certainly no need to go to the Pinnacle for relief. We only had
dinners in the dining room, but all agreed that the food was a notch better than
on any previous cruise. Most impressive!
The crew on this ship seemed to be the happiest we’ve ever encountered, except
maybe on the Tahitian Princess, and the most willing to help. We were always
treated to a smile and a greeting, and really felt that they were glad to be
there and to be helping us. None of us could come up with any negative criticism
of any crew, or the service provided.
The shows were the standard cruise ship stuff, but we were all quite impressed
with the stage sets and quality of performers, particularly given the relatively
small size of the ship and passenger list, which was just over 1800. We peeked
in at a couple of shows we didn’t think sounded all that great, but wound up
staying even for those. The cruise director’s staff was also excellent, very
friendly, and warmly encouraging people to participate in the evening
festivities in the night spots, and then trying to make sure everyone was having
fun. We only went to a few of the bars “events”, but had a blast when we did.
Everything showed a little extra thought and care.
The only criticisms we could come up with, and we actually tried to be as
critical as possible, as we consciously try to compare lines as we cruise, were
the poolside music, and pool games. We love the steel drum, Caribbean type music
on ships, as adding to the ambiance, but they had regular band and singer music,
with mostly “oldies” music most of the time. And, there were not many pool
games, which we always enjoy participating in, or at least watching. We agreed
that these were pretty petty complaints, particularly in view of all the things
we felt were better on this ship than others.
Overall, we were very, very favorably impressed, and all agreed that we will be
sailing Holland America again – without reservation. For me, HA may have just
beaten out RCCL as my favorite.