Number of Cruises: 1
Cruise Line: Imperial Majesty
Ship: Regal Empress
Sailing Date: N/A
Don't waste your money on this cruise. the ship is old and has a faint yet detectable odor of raw sewage that hits you as soon as you step on board. The bathrooms are tiny and the layout of the ship is not easily navigatable. They charge you a $19.50 gratuity charge at the beginning of the trip, then turn around and charge an extra 15% to your bill every time you buy a drink. The elevator was broken, so you had to walk up 5-7 flights of stairs to get to the pool, restaurant, casino, gift shop, lounges, etc.. And the icing on the cake was that my sister was sick during the lifeboat drill, so we asked the closest crewmember for directions to the doctors office, but because of his limited English he could not understand us. This is completely unacceptable in any realm of the service industry.
The only good things I can say about this line is that our steward, Renando, and out waiter Leroy were fantastic. I couldn't have asked for better service from them, but unfortunately it was not enough to change my opinion or brighten my experience with Imperial Majesty.