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Holly

Age: 25

Occupation:supervisor

Number of Cruises: 1

Cruise Line: Imperial Majesty

Ship: Regal Empress

Sailing Date: 2009-01-2

Itinerary: none

SUCH FRAUDS! I booked my cruise for four in October of 08 for the cruise in january 09 i then purchased my airplane tickets. Never heard anything from Imperial so today January 2, 2009 i called to see if they were going to mail anything and they said yes we will be mailing you itinerary 3 weeks before your cruise on January 31 2009. End of conversation. I immediatly called back to see if you had to have a passport they said no. Then they said we changed our sailing dates and there is no room for you and your family on the cruise you reserved, Well what am I supposed to do? I already paid for none refundable plane tickets so I asked for a refund. I paid 333.00 for cruise and they were only willing to give 99.00 back. Which is unreal because they are the ones that said there was no room for us on board when I booked and confirmed reservations october 18, 2008. The most part that ticks me off is they never would have given me a call and let me know that the ship was booked If I didnt call to ask a question. I would be wasting a trip to board the boat and then not be able to board. So needless to say my plane tickets are nonrefundable so i am still going to florida but have nothing to do since Imperial Cruise Lines Screwed me and my family.




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