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Parks

Age: 35

Occupation:Government

Number of Cruises: 1

Cruise Line: MSC Cruises

Ship: MSC Armonia

Sailing Date: 2011-06-30

Itinerary: Medeteranian

The only good thing about this cruise was the ports. Very few employees of the ship spoke english. We had a hard time communicating and when some of the cruise members found that you spoke english they were very rude. The lady at the excursion desk threw my excursion tickets at me and said "ariva derche" almost like get out of here and goodbye. The food was awful and they charge you for every little thing. The internet connection is ridiculously expensive and very very slow. I think they keep it slow so they can continue to charge you fees for usage. I will never take a cruise with MSC again and if you can deal with rude service then the beautiful ports are worth it. I will say the ship was very clean and that the ONLY good thing about it. Customer service is clearly not a high point. I would suggest sailing with another cruise line.....its not worth the bad customer service experience. When I say bad, it was REALLY bad.

Nasty food with no great variety.

Dont pay for the expensive excursions. You can get off at a port and get a land based excursion by the locals for a way better price. You can even venture out by yourself and see everything the cruise excursions offer for a fraction of the price.

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