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D

Age: 61

Occupation:retired

Number of Cruises: 6

Cruise Line: MSC Cruises

Ship: MSC Poesia

Sailing Date: 2010-09-22

Itinerary: New England Canada

The Poesia is a beautiful ship. Unfortunately the management needs to be able to understand their passengers. English was poorly spoken and understood. Ports of call were fine. The entertainment was amateur night. The dancers were high school level. On the other hand, the costumes were fun. A couple of the acts were good. The programs only lasted 30 minutes or less. We felt the crew was fearful of doing something wrong. If you asked for something and it was not on their list or training manual they said they could not accommodate because they were told they had to follow management orders or they would get in trouble. Waiters appeared to be coached in what to say. When asked a question they could not understand they laughed and walked away. We will never, ever take another MSC line ship. There are so many others that know how to accommodate Americans.

The meals were never hot, only warm. Food was less than marginal. Can't believe the lunch line for ice tea/water. Small glasses and not placed for easy access. The beef was overcooked and tough. The best thing on the ship was the pizza in the lunch cafe.

Our stateroom was always clean and well taken care of.

The actives were minimal at best. I don't think of making paper flowers as much of an adult activity. Nothing fun or interesting in the way of activities for us. Very boring trip.

Sydney, Nova Scotia is not much of a port. Quebec and Halifax are great

Horrible - will never go on a MSC cruise ship. The communication was poorly done and the entertainment was amateur night type.

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