The ship was about 90% non british which is not a problem as we have been on the MSC Magnifica. In brief the ship was totally geared towards Italians whether it be entertainment, announcements etc. I would like to think my manners are very good but the rudeness and disrespect of the passengers was awful. We had the formal/casual dining but most turned up in jeans T-shirts flip flops, you name it. The ship was totally devoid of any atmosphere and the shore excursions were very poorly organized. MSC have a policy of 7 euros a day per person service charge and 15 % service charge on all drinks so my 'tip' was about £140 which is scandalous. Would never go on another MSC ship..

The food was good in the restaurant but very ordinary in the buffet.

The room was good and we always had a clean room by very good room guys.

Absolutely awful. Nothing more to say.

The shuttles to the centres were all overpriced. 12 euros for a 10 minute journey is ridiculous. We were just supporting the Italian economy.