Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Tara
Age: 37
Occupation:homemaker
Number of Cruises: 3
Cruise Line: Norwegian
Ship: Gem
Sailing Date: 2010-11-23
Itinerary: carribean
This was the WORST cruise line / ship EVER! Never heard from the captain, not enough FREE activities or entertainment on the ship, everything cost MONEY, waited 2 and a half hours to tender off the ship to one of the destination islands leaving just 3 hours! Island was boring & the blow up water slide was MONEY! The music was horrible, room service was an hour wait and was horrible. Rooms were TOO small! 90% of dining restaurants you had to pay for. As far their motto of Freestyle dining options, you had to WAIT to eat or had to make prior reservations. 80% of crew was unfriendly & non attentive. Very disappointed with this ship.
Food in main dining room (if you waited or made a reservation) was probably best place. There were only 4 included dining options, all other places were a fee.
TOO SMALL! We had a balcony room, with a king size bed and a port-a-crib & A COUCH! there was literally 2 feet to pass to get out to the balcony! Why they left a couch that you couldnt reach or use with a port-a-crib is still a mystery to me!
NOT ENOUGH! Everything was MONEY!
Luckily we didnt do any excursions except Disney
Horrible, really couldnt wait to get off and come home!
Food in main dining room (if you waited or made a reservation) was probably best place. There were only 4 included dining options, all other places were a fee.
TOO SMALL! We had a balcony room, with a king size bed and a port-a-crib & A COUCH! there was literally 2 feet to pass to get out to the balcony! Why they left a couch that you couldnt reach or use with a port-a-crib is still a mystery to me!
NOT ENOUGH! Everything was MONEY!
Luckily we didnt do any excursions except Disney
Horrible, really couldnt wait to get off and come home!
