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Mark Edwards

Age: 54


Number of Cruises: 9

Cruise Line: Norwegian

Ship: Jade

Sailing Date: 2011-01-24

Itinerary: Mediteranean

The worse cruise we have ever taken. Abysmal food, crowded ship with small "common areas" and terrible service. This was our first, and will be our last, NCL cruise. Long letter to NCL regarding the experience resulted in no response. Fortunatley we have taken cruises on other lines that care about passengers, so we know we can cruise on thise lines and enjoy our vacation. Our advice, as an experienced cruising couple: avoid this Cruise line at all cost!

Terrible! An example only: on this line Shrimp cocktail is a tablespoon of cooked baby shrimp and thousand island dressing. What was served one night as jambalaya was dry spiced rice with sliced chicken layed on top of it. Most dishes clearly prepared far in advance, and served cold.

Best part ofthe cruise. Clean, well maintained, and nice configuration. Had a larger shower than other lines on which we have sailed.

Poor. The common area ratio to passenger is so small every activity, and all common areas on the ship, are overly crowded. To sit for any activity requires you get there far in advance. If you enjoy feeling like penned cattle, this is the ship for you!

Excursions were good. No different than other cruise lines. Plus, there was some relief in getting off this terrible ship.

Because of political instability, 2 days in Egypt cancelled. NCL handled that well, and diversion to Istambul was handled well with excursions immediately available. Booked this cruise for the itenerary. That part was good. Unfortunately, with its awful food, terrible service, and crowded ship, NCL did its best to make what could have been an enjoyable trip one in which we looked forward to ending. We have taken mul;tiple cruised becuase we have found it a nicwe way to travel, and relax. this cruise had just the opposite effect. It was anything but relaxing. The clear impression given, and shared by a large number of fellow passengers, is that this is a line doing everything it can to cut costs, wihtout concern for their guests' vacation expereince.

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