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David H. Johnson

Age: 46
Occupation: Computer Services Technician
Number of Cruises: Second Cruise
Cruise Line: Norwegian Cruise Line
Ship: Norway
Sailing Date: May 27th, 2001
Itinerary: Western Caribbean

Norwegian Cruise Line Norway, scheduled for departure for May 27th from Miami was cancelled by the U.S. Coast Guard because of a faulty sprinkler system which had 106 leaks. Even though a modified agenda was in place, it failed inspection on Monday the 28th. Leaving over 2,000 disappointed.

During the two days that the Norway was docked in Miami, passengers were given the red carpet treatment with a generous on board credit of $300 per person which could not be spent until the ship was out to sea, several excursions to various places in Miami and unlimited open bar (one can only drink so much, many had hangovers).

Even though the hospitality displayed by the NCL staff was more than excellent, I do question the state of the equipment that could have placed the passengers safety at risk such as the Carnival incident several years ago.

The full reimbursement of the trip and along with a free cruise in the future was satisfactory, but we should not be blinded by the fact that our safety was in jeopardy and that NCL should go out of its way to ensure out safety first.

Who is accountable for allowing the leaks to go undetected? 106 violations is one too many.

Would I go on NCL again? Yes, as long as the U.S. Coast Guard deems that it is safe and the NCL's staff and crew remains loyal to their guests.

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