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Mark M

Age: 45

Occupation:Firefighter

Number of Cruises: 7

Cruise Line: Norwegian

Ship: Norwegian Epic

Sailing Date: 2011-02-12

Itinerary: Eastern Caribbean

We have been cruising for a number of years now on four different cruise lines and this was by far the worst cruise we have ever experienced! I am not sure where to even begin. This was our third NCL cruise and the Epic being the newest and biggest ship, we figured this would be a no brainer. Who ever designed the rooms must have been a Little Person because there is NO room to move in them what so ever. We always wanted to have a state room in the back of the ship which we had this time. All I can say is OMG! Spice H2O which was two floors above us kept us up most of the night with the music Bass as loud as it could be. My parents, who are basically deaf and wear hearing aids, could hear it no problem! The staff are friendly enough, but my wife was on the pool deck when one of the workers spill a huge bag of Orange Juice all over her back. No "Im Sorry" no nothing. He just went back to working. Worst of all, there was a ships officer standing near by on her cell phone and never got off the phone to help! The whole cruise is about Nickle and Dimeing everyone to death. EVERYTHING and I mean EVERYTHING costs extra. What ever you do DO NOT use the on board computers to check your email!!!! There is a $3.55 charge just to set up an account, then its 75. Cents a minute to use it. It will take you at least three minutes just to get the computer to come up. I ended up paying $10.00 and NEVER got to see one email. When I asked the guy running the place about this, he just gave me a smart ass remark and went back to playing on his computer. The entertainment(Other than Blue Man Group and Second City) was the WORST I have ever seen. After the third night, we were all bored stiff. Legends is a joke and risque. You cant just walk in and see a show, you have to make reservations and can only go to one show unless there are cancelations! I could go on and on but I think everyone gets the point. PLEASE if your going to spend all the money to have a good time......... go Royal Caribbean or Celebrity!!!!!!!!!

The food was TERRIBLE period. The same thing every single night and it was bland. If you enjoy eating Hamburgers and Hot Dogs day in and day out, well then your in for luck.

On board activities were boring and horrible and the staff could not even run them correctly.

WORST cruise I have ever taken and will NEVER go NCL again!!

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