Find a Cruise

Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Betty

Age: 59

Occupation:Accountant

Number of Cruises: 1

Cruise Line: Norwegian

Ship: Norwegian Epic

Sailing Date: 2011-06-5

Itinerary: Med

This was our first cruise and was such a disappointment, it felt like the butlins of cruise ships, noisy and too many people everywhere, basically too many people in too small a space. The buffet was very average and very busy a bit like a three star hotel on the med, le bistro was quite nice for me but not my husband, but extra to pay, the manhatton room was the same every night very bland and average although the service was quite good. Our balcony room at the atf of the ship was a disaster, we were awake every morning the ship docked from 4.30 or 5.30am until the docking was complete. A smoker had occupied our room before us and the smell was stale and awful. We hated the smoking in the casino we could smell it everywhere. There was nowhere to sit when the weather was not good, we had one bad day at sea and we ended up sitting on our wet balcony. We hired a car at the port of Livorno and went to Lucca and Pisa, this was an easy day out and we enjoyed it. We took the train to Rome (9 euro) and purchased a ticket on the open topped tour bus (17euro) this was also fairly easy and worked well. We thought Naples was a dirty little town and the open topped bus was not great value at around 20 euro.

Very average and bland in the inclusive restaurants and quite expensive in the others as vat and service charge is added to everything, although in our experience it was not a lot better quality, my husband had his worst meal in le bistro. The funny thing is you are so bored during the days at sea that you just sit and eat for something to pass the time.

Not much room when we were both getting dressed, smelt of smoke and on the surface clean but it became obvoius that only the visible areas were cleaned prior to our arrival. The toilet and shower were not great but adequate. Not what we were expecting.

Mostly catered for younger or party people

We did our own thing but the ship was quieter when in port which was good

Overall we were very disappointed and it has put us off trying again.

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,