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Joe

Age: 70

Occupation:Retired

Number of Cruises: 23

Cruise Line: Norwegian

Ship: Norwegian Dawn

Sailing Date: 2009-09-21

Itinerary: Bermuda

Embarkation & Debarkation was a great. The ship is still beautiful in my opinion, the crew was very good. My family and I have been on this ship seven years in a row. This is probably the last time we will sail with NCL, unless they make some changes.

They now have what they call a new idea for the menus: all the restaurants have the same menu except for the paying one. The menu is the same every day, maybe one item is added every day, they now have only two full size restaurants to eat in. They have come downhill in the 7 years I have been on that ship. They had the nerve to charge my grandchildren $12.50 for a little pizza in one of the pay restaurants, until I questioned it, they told me the policy is now to charge for each seat. The quility of the food has gone down some, but overall it was just okay.

We had three mini suites on deck 11 aft, the room was clean and comfortable. The room was always clean, and the balcony was why we take these rooms. It's nice to have a cup of coffee in the morning, and watch the sun rise or set.

Almost everything that is organized you have to pay for. I was really borthered by the fact that they now have a tour fee if you want to see the bridge or galley, they have some nerve, They never let up on the Bingo, everything is now pay, pay, pay.

The price for trips with the company to be a little high, you can do much better on your own.

Like I said the ship is beautiful, but they now nickel & dime you to death! Every year they make more and more cuts. I have had it. Even for there so called loyal repeaters Lattitudes they have taken that stuff away. I understand the times are not the best and I suggested they raise the fare a few dollars and cut out the nikel & diming you to death but NCL has a habit over the years of not responding to your letters.

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