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Jennifer Zerwas

Age: 40

Occupation:Police Officer

Number of Cruises: 8

Cruise Line: Norwegian

Ship: Norwegian Dawn

Sailing Date: 2014-01-19

Itinerary: Western Carribean

It was a nice break from the sub zero temperatures of Minnesota in January. I would never take this cruise again. I doubt I will cruise NCL ever again. The service was poor, the food was poor, other than the weather, it was an overall disappointment.

The ship has several restaurants, but they really nickel and dime you for them. The food is very sub-par. The "Moderno" is absolutely TERRIBLE. We dined at Cagny's which was good, Teppenyaki which was ok, Bamboo was ok, and again, Moderno was awful. The Garden Cafe was also awful. Overall I was really disappointed. This cruise did not compare to previous NCL cruises I have gone on.

The stateroom was small, but clean and quiet. We never met our cabin steward once the entire week. I've always met them on previous cruises and thought it was very odd that we never saw ours.

The onboard activities were disappointing. Low quality entertainment. This cruise line has really gone down hill.

STAY AWAY from the Fury Catamaran in Cozumel. Unless you want to pay $70 per person for ONE hour on the beach. Ridiculous. The Snuba experience in Roatan was very nice.

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