Embarkation and dis-embarkation is a nightmare when sailing from New York. The terminal is crowded with passengers and porters trying to get on and off the ship. Taxi's are impossible to get(Tip- when disembarking get the elevator to street level, cross the road and get a cab there it is so much easier)

Now the negatives are out of the way the cruise itself was outstanding. the "Freestyle" concept is and excellent idea as there is so many choices of where to eat on this ship. All the restaurants are extremely high in quality of food and the service is fantastic. Although do be aware that there is a coverage charge in some restaurants.

Entertainment is of a very high standard with an excellent itenary we can have no complaints about the boat, staff or the cruise itself.

However as a foreign national the disembarkation was rather dis organised particularly as we had a nine month old with us we were stuck in the Stardust theatre for over 2 hours. This does not happen on other cruise lines and i think this along with the chaotic embarkation and dis embarkation at the terminal really has to be addressed by NCL.

NCL say our experience was "unusual" however after reading similiar reviews on this site NCL should move quickly to address this as it certainly put a dampner on our holiday.