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Age: 38


Number of Cruises: 5

Cruise Line: Norwegian

Ship: Norwegian Jewel

Sailing Date: 2012-03-25

Itinerary: Bahamas

Look else where, stay away. I went on NCL in January for my second time and in a penthouse, worst time of my life. Started from the sewer smell in my penthouse for the whole cruise to my 3 year old nephew finding a left pair of scissors left on his bed, which was left by the not so expert room attendants. There were so many other problems, to many to list. I was told I will have to contact guest relations. As the cruise went on MANY, MANY guests were also very unhappy, terrible food, not stoping at the out island, unfriendly staff and on and on. As soon as I got home I contacted guest realations, which after days of calling them, they finally got back to me and offered not solution or resolution to any of my problems and were no help and could care less. I even researched all the executives and reached out to them with phone calls and e-mails. Not even a phone call, letter, fax, or e-mail from anyone of them, they could care even less. There executives go on tv, a CNBC Channel Cruise Special and claim they are family friendly and need and love repeat business.... LIES all LIES once you get off the ship the could care less. No matter how bad the cruise was. I should have read this page before I went on, I might not have gone....... Look else where, Carnival, Royal, Princess take it from me, I learned my lesson!!!!!!!

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