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michael Lynch

Age: 68


Number of Cruises: 25

Cruise Line: Norwegian

Ship: Norwegian Jewel

Sailing Date: 2010-07-19

Itinerary: bahama's

if you were under 16 you would be in heaven! There were kids everywhere. Sponge Bob was the theme of the week.

This is our first (and last trip ) on NCL. It was overly commercial and definitely on the low end of the the cruise line chain.

The crew was excellent - very friendly and went out of their way but the wait staff is not very well trained and something was always forgotten of delayed and they were always scrambling to catch up but with a smile.

NCL developed the "free style" dining concept and it is a good idea. We ate three times in the "main" dining rooms
and left most of the meals on the plate.

We wound up going to the "specialty Restaurants" which charge a fee and in these venues the food was better but (except for the tapas bar which was pretty good) it still wasn't up to par with other cruise lines. One thing that was especially annoying was tat after you were charged a supplement to eat in some of the venues there was another charge to eat the "good" stuff on the menu.

The food in the buffet dining room for lunch and breakfast was pretty good but there always seemed to be shortage of may items and the selection wasn't that extensive. There also many times when they were out of cups, glasses and silverware.

The Blue Lagoon was a 24 hour dining spot but the menu was very limited and consisted mostly of fried food

Room service also had a very limited selection - we only tried breakfast. There only was cold items offered.

we had a handicap accessible cabin which was the smallest on any that we has had before. it was very difficult to manage a wheelchair. The room was clean and the attendants were very attentive and accommodating.
One big problem was that the we had an ocean view cabin with a limited view which was partially blocked by a life boat. We have had similar rooms like this before and they have not caused any difficulties.

The number of accessible rooms are very limited so we have learned to take what is available. Unfortunately, there was a work crew literally standing out side our window most of the time and they worked through the night until i made several complaints to guest services

One great feature of the ship was that there were plenty of accessible toilets through out the specificly for handicap use and that was extremely helpful as we didn't have to trouge back to room when we needed to go.

Again they were ok , but nothing to write home about. It was impossible to get a lounge chair at the pool and since we tend to want to "veg out" on a cruise and read a few books it was difficult to do so. It was also very noisy all the time.

The entertainment was hit or miss. The Second City show was very good the others so/so.

The casino was very busy any we grew to appreciate the sound of the slots since we didn't have listen to the piped in music on he rest of the ship

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