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Overall Rating
Family Friendliness
Shore Excursions

Age: 37

Occupation:medical biller

Number of Cruises: 5

Cruise Line: Norwegian

Ship: Norwegian Jewel

Sailing Date: 2010-08-29

Itinerary: Florida and Bahamas

My experience on the Jewel was not so great. I've cruised on other ships but Norwegian Jewel was the only one that you had to pay for juice and soda. The one free juice (unsweetened tea) was nasty and needed about 7 to eight packs of sugar to make it taste like something. A lot of the staff members were very rude they didn't smile and some rolled their eyes at you as if they didn't want you there. While on the beach they had several available gazebos but wouldn't allow my 86 year old grandmother in a wheel chair us one because she didn't reserve it on the ship. Two nights on the boat we didn't have enough towels or wash clothes for the 3 in my room. Then our balcony rooms banister was being primed so it was wet for two days so u couldn't lean on them to look out to the sea. It should've been done prior to our trip not during the trip. For our excursion we had to walk 7 blocks to get to it when there should've been transportation from the ship to the excursion. My overall experience was not a good one and I wouldn't recommend this ship to anyone.

The food was great!

The state rooms are very small. We had to keep our luggage under the bed so we could have space to move around. Only one bag could fit in the closet. My state room was not fully cleaned when we arrived. Our mirrors were dirty and there were beer bottles and bottle caps under the bed that we cleaned up our selves.

The activities were okay. The Bingo activity was boring and half my family fell asleep.

The submarine excursion was nice I would recommend it. We didn't see any sharks, whales or dolphins but we did see starfish, turtles and small fish.

My trip was not the greatest aboard the Norwegian Jewel so I don't feel I would cruise on the Jewel ever again. I may try one of their other fleets but they can keep the Jewel!

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