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Donna Utsch

Age: 49

Occupation:Unemployed

Number of Cruises: 1

Cruise Line: Norwegian

Ship: Norwegian Sky

Sailing Date: 2010-07-30

Itinerary: Freestyle Cruising

For my 1st cruise experience, sadly I am Very disappointed! First off, I was givien inaccurate info before I left for my cruise and ended up taking my computer with me to keep in touch with family since I was told I could use my wireless interet IN MY ROOM and, at no charge. Well neither was true when I arrived. Additionally, the Internet Cafe Mgr was rude! The food was ok, but, the worst was when I got food poisoning the last day of my cruise. I've tried to contact NCL on 4 different occassions with no response. Not even an email showing concern. I will NEVER recommend this cruise line, and, because of this horrible experience, I may never cruise again!


If I was single, it would have been fun. But, as a married person traveling with my best friend (my husband had no desire to cruise), the entertainment was un-entertaining. The most excitement we had was at the casino.



Was below my expectations. Had rough seas on Wednesday, and the food was just ok. I got food poisoning the last day of my trip which continued for a full week after my cruise. I wrote to NCL 4 different times with no response. The WORST Customer Service EVER!

As for the crew, they were great! I have NO complaints about them. All of them were very sweet!

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