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Bill Tucker

Age: 55

Occupation:Computer Specialist

Number of Cruises: 15

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 11-5-2008

Itinerary: Mexican riverea

All my cruises have been on RCCL, NCL and Carnival. In comparison, this cruise ranks near the bottom, if not the very bottom. Lots of problems.

They seem to be a cutting back in the area of food quality and choice. I don't know if this is a trend in the industry to cut costs, or if just this ship or all of NCL is going down hill. This was actually the second time I cruised on this particular ship, and I don't remember there being any food issues on that cruise. I cruised NCL on another ship nearly 6 yrs ago and the food was great. It's the first time I've been on a ship when fillet minon was not served on any of 7 nights. The one night they had prime rib, it was a very thin slice. Buffet selections were not up to par with other cruises either. I didn't have a problem with the breakfasts. I cruised on RCCL in January of this year and the food was great. I have never had a problem with food on RCCL or carnival in past cruises. (Could they be going down hill too)?

We had a number of problems with the safe. It kept deciding not to work. We had to call for help at least 4 times. Our room card keys kept malfunctioning. We had to have them reset 4 times. Other than those problems I slept fine. Although, the soap dispenser in the shower ran out of soap about half way thru the cruise and never got refilled.

The onboard activities that I attended were very poorly organized. I participated in pin pong, shuffle board and dodge ball. In each case the activity staff person did not know the rules, and wasn't sure what to do. I guess free style means you make up your own rules and do what you want. That seemed to be their attitude. The theater was closed for nearly three days for refurbishing.

We didn't do any of the ships excursions. We always find we can do the same excursion for at least half the price by the locals. Para sailing in Cabo was really great and very safe (going off the back of a boat, not from the beach). A local company took us out for about $35 each.

I think free style dinning has some merit based on your circumstances. I am just disappointed in this particular cruise and hope it is not a trend in the industry. If it is the need to cut costs that was reflected in this cruise, then I guess I it could be a sign of the times. Unfortunately, because of this cruise, I will be avoiding NCL cruises in the future.

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