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Bitty

Age: 49

Occupation:Teacher

Number of Cruises: 2

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 03-14-2009

Itinerary: Mexican Riviera

I do not like free-style cruising. The lines to eat were very long and the food was terrible.
I pre-purchased a "soda card" for each person in our family, but found out that it made me a 2nd class citizen because I was not paying each time for a drink, so the bartenders didn't want to wait on me!!! I was only given watered down, terrible tasting soda while everyone else was given a soft drink from a can. I was only given small glasses! Even if a soft drink was available in a can, the waiter would leave his post to go get me a watered down fountain drink!!!!!

The lines to get off the boat were long and unorganized. To carry your own luggage off the ship only saved the crew some work and made a difficult morning for the passengers.

The food was terrible! I ate in the Versailles restaurant twice and finally had to go to the "pay" restaurants for the rest of my dinners.

I got the impression that since the waiters knew they were getting an automatic gratuity, they did not need to provide great service. Only the waiters in the "pay" restaurants did a good job.

Since I already paid $2000 for the cruise, I should not have had to pay $10 - $25 per plate in order to get an adequate meal.

My state room was very nice and spacious, but the walls were thin. The boat creaked all the time and I could hear the restaurant above our room.

We did the whale watch in Cabo and the Dolphin Adventure in Puerto Villarta. Both were very nice.

I would never sail on NCL again!!!

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