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Overall Rating
Family Friendliness
Shore Excursions

Age: 49

Occupation:Business Owner

Number of Cruises: 5+

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 2009-08-1

Itinerary: Inside Passage Alaska

I took my family on the Inside Passage in August 2009 on NCL Star. We have all cruised several times. We will not do NCL again. Freestyle cruising is a phrase that means charge extra for everything. You want a decent meal, you pay extra. You want to do anything, you pay extra. On other lines most events are free, on NCL there is a charge for everything.
The ship was VERY crowded, from theater seats to breakfast tables, hot tubs, deck chairs, elevators, you name it, it was over crowded!

Someone needs to tell them that a mandatory tip is not a tip, it is a tax. Because of this cabin service is poor. This practice removes any incentive for great performance. For example, we could not get a third towel in my kids' room, despite several requests.
Agree with others comments that the constant sales tactics get old fast. Selling NCL instant win tickets before the shows etc. The drink servers are like sharks and will not leave you alone for a minute.

Food in the paid restaurants was good but average in to poor in regular restaurants. Get used to shells in eggs, and scallops the size of a pin head. The paid Mexican restaurant was terrible. I could not chew the swordfish and my sons steal was also so tough that it could not be consumed with normal human teeth.

We had a stateroom, window room on 5 and kids' interior room was fine, similar to other boats. The cabin service as mentioned previously was poor.

There were no free onboard activities. Other cruise lines are much better for onboard activities.

The excursions in Alaska (in my opinion) are about twice the price and less exciting than the Caribbean. The scenery is spectacular, but we paid $70 x 5 people for a one hour bus ride in Prince Rupert that showed us the school and town hall, those were the highlights. $180 x 5 for a train ride (which was cool) and a gold panning (which was not) in Scagway, should have cost about a third.

In Juneau see the glacier, skip the salmon bake. In Skagway, do the railroad. Ketchikan has great excursions. Stay on the boat for Prince Rupert.

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