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Kathy

Age: 41

Occupation:Operations assistant

Number of Cruises: 2

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 2010-04-3

Itinerary: Mexican Riviera

I was EXTREMLY disappointed in this cruise ship. I also sailed on the NCL Pearl which was wonderful. I had assumed that all of NCL's boat and personal were created equal. I was wrong with that assumption. This was a family cruie. I brought my Mother and 2 teen girls.

FOOD WAS GROSS!! The buffet was just horrible. We ate there in the mornings but the lunch and dinner was just terrible. No variety, no flavor, totally bland. We ate at the main dining rooms and the blue lagoon. Those were just okay for me, nothing special. Cruise ships are known for their food and the food on here was just tasteless boring food.

We had an oceanview stateroom and I have to say the room was very nice. I was worried about space due to the fact that their was 4 of us in the room. We had plenty of room for everything. The room stuarts on the other had were non existant. Never met them never saw them. I made pulled out our cot and pulled down the bunk everynight and put them away in the am. My sheets were ripped and stained. I did complain and asked for new sheets and I let them know that I didn't seem to have a stuart but the service never got better. I got to my room one night at 9:45pm and the beds still were not made or pulled out for the night.

Activities??? What activities?? It was pretty much fend for yourself. They did have shuffleboard, basketball. The daily activities newletter is a joke. Almost everything on there is to benifit the cruiseline not the customer. They did have games shows and entertainment at night but NOTHING during the day. Sea days were HORRIBLE!!!! Everyone was just walking around not knowing what to do.

We went on and excursion to the arch and beachclub. It was VERY nice and had a wonderful time with that. In Mazaltan we took at cab to the goldenzone and shopped, that was nice. The cab ride was $10.00 and you get it right outside the boat. PV we took at tour of the city on our own. There was cabbies waiting outside the boat. they charged $25.00 an hour and it was well worth it.

We landed in LA April 2nd and spent the night at the Crowne Plaza hotel San Pedro. The hotel was perfect fpr pre-cruise. The boat was very disappointting although the Mexican Riviera is WONDERFUL!! THe people of Mexico are so nice and helpful. I am looking forward to going back again. It is a BEAUTIFUL country, I highly recommend it.

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