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Suzanne

Age: 46

Occupation:self-employed

Number of Cruises: 2

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 2010-07-3

Itinerary: Alaska

Very disappointed. I cannot figure out how this ship retains a good overall rating with all the poor reviews. Food was very disappointing, only average in the main dining hall. I ended up paying about $10 a day to eat at one of the other dining rooms. The service in the main dining rooms and buffet were poor compared to my experience with Celebrity. I was issued a refund for half of the tip surcharge without question. You had to pay and extra $99 to use the indoor pool, hot tub steam room and dry sauna which was very aggravating. The gym was small and easily over-crowded. The main entertainers were not high quality. The staff did nothing to address the issue of kids running up and down the hallways and stairs all hours of the day and night. The over all cleanliness of the ship was below my expectations and equivalent to a Comfort Inn Hotel in my opinion. I would not rate this ship more than a 3 on a scale of 1-5 and that's probably generous.

Average at best

Not as clean as I would have liked.

Not to speak of, unless you want someone to show you how to spend your money shopping of paying for excursions which have a 40% surcharge compared to buying at the ports.

Stay away unless you don't mind average quality food, entertainment and cleanliness.


Alaska was beautiful, the onboard excursion prices had a hefty 40%b mark up so I took my chances and found some of them sold out by the time we reached port so I did most of my exploring on my own.

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