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GD Bird

Age: 59

Occupation:Professional

Number of Cruises: 12

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: 2014-03-8

Itinerary: Mexican

Ship is in average condition for its age. Food in restaurants is average with small menu choices. Wait times for seating are typically 5-20 minutes. Service in the non-premium restaurants is by far the worst of any cruise line I have ever been on. Long waits after ordering (over 11/2 hour) on two different occasions. House keeping was sub par. Overall all I would rate the Norwegian star very very sub par on the guest services compared to all of the other cruise lines I have used. Their are much much better services for a similar price elsewhere.

Average food with horrible service

Room was fine but not made up on two different nights. Had to call for service

Entertainment and activities was the one positive thing about the cruise.

I would definitely avoid this particular cruise ship based on the terrible service in the restaurants and poor response when contacting customer sevice.

Mexican riviera from LA on Norwegian Star 3 /8/14

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