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Don Mueller

Age: 48

Occupation:Hazardous Materials Transportation Specialist

Number of Cruises: 8

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: January 20th, 2006

Itinerary: Mexican Riveria

NCL, Norwegian Cruise Line
Norwegian Star Cruise Review
Mexican Riviera

Don Mueller

Let me start by saying this was our first cruise on NCL out of 8 total cruises. All of our other cruises have been on either Carnival or Royal Caribbean. The only reason we choose NCL was that of all the other cruise lines they were the only ones that went to Acapulco on the Mexican Riviera Cruise. We were greatly disappointed to find out in a round about way that the Acapulco stop was cancelled, due to some mechanical difficulty. We found this out only one week prior to our sailing date. NCL never bothered to contact us and tell us Acapulco was cancelled. They only gave us a $100.00 per cabin credit. We much rather have gone to Acapulco.

NCL Knew of the mechanical problem that kept us from going there months in advance and said nothing so we could not cancel the trip. The problem with the ship will nty be fixed until April or May until they can get the ship into dry dock. If you are planning on seeing Acapulco before then don't let them fool you because it's not gonna happen.

The second disappointment was that we booked a whale watching tour via internet back on July 05. When we went to the excursion desk they had no record of our reservation. Otherwise, the ship was beautiful and very clean.

The rooms were small and poorly set up for four persons. The bathroom was much better than any other ship we've been on. The dining room food and service was bad. The buffet food and service was excellent. We didn't try any of the specialty pay restaurants. The staff on the ship were super friendly and really seemed to enjoy their jobs. I thought the entertainment was good, although I only went to see the comedian and magic show. There weren't any bars or clubs open late at night as I think NCL is geared toward the older generation like Royal Caribbean. Will I cruise NCL again? Not a chance. We will stick with Carnival!

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