NCL - Norwegian Cruise Line
Norwegian Sun Cruise Review
Panama Canal

Marilyn Plickerd

My husband and I took our first cruise this month and we thought that we had prepared well and explored all of the options. The brochures were wonderful and filled with a lot of activities but the cruise was a huge disappointment. We felt less than welcomed by the staff . The food was less than stellar. The coffee was the worst that I have ever tasted. The only place that you could get coffee free was the buffet or restaurants. Enjoying a cup of coffee while sitting in a lounge looking at the scenery was impossible unless you paid for it. The crew did not try to involve people in any activities on board and I got the feeling that they couldn't have cared less if anyone did participate. The shows were scheduled too late in the evening for anyone to enjoy if they were taking any of shore excursions. The songs were all from the fifties and sixties. The excursions of the ship were wonderful but I must admit that they were overpriced also. The worst thing that happened was that my daughter called the ship during the middle of the week to inform me of a death in the family and she was told that we were not registered on the ship. She told them the name of the group that we were with and the name of other passengers that we were traveling with and was told that none of us were on board. It cost her $40 dollars to find out nothing and not be able to talk with me. It was very heartbreaking for her and the rest of my family to have to wait for five more days for me to get home. The cruise line had to have an emergency contact from us before we cruised but then couldn't find us on the ship. I would certainly not recommend this cruise line to anyone and I am not certain that I would try another cruise considering the enormous cost of cruising. I feel that I can get more for my money by flying in to some destination and then doing the excursions from there.