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Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Debbie Rice

Age: 50

Occupation:School

Number of Cruises: 20

Cruise Line: Norwegian

Ship: Norwegian Sun

Sailing Date: 2009-07-12

Itinerary: Alaska

Overall, a great experience. Lots of kids on board, but you hardly saw them out and around.
The ship is in need of refurbishment at this time. Carpets are torn and the walls are pretty banged up.

The chairs in the restaurant areas are in disrepair, it just needs a clean up.
The common areas need to be cleaned more often. The glass tables were always dirty and smudged, dusty railings, etc. Didn't see anybody cleaning during the days at all. The small things that people notice - dirty mirrors in the elevators, hallways, etc.

Food in main dining rooms was great, as was the buffets. There was lots of variety, we loved the bakery and the pasta bars. Service in the dining rooms are great, although the buffet and sports bar lacked in this area. Dirty dishes and glasses are left on the tables for excessive amounts of time after people left their tables, and were only taken away when service staff was asked to assist by new diners. No beverage services offered, it is all self serve in these areas.

Room was small for 3 people; the balconies add some room, so if you can afford a balcony, that is definately the way to go. Bathrooms are very small, you can hardly turn around in the showers. Showers themselves were great. The beds very comfy, with all white linens and duvets. Lots of closet and cupboard space.

Didn't seem to be that much to do, besides the usual bingo, casino, etc. All the best activities unfortunately run at the same times, all in the evenings. Kids camps were full daily, although they really do attract the under 9 crowds. For a 12 year old, they are with the young kids so consequently will be bored, as they aren't quite old enough to go into the teen club.

Shore excursions were quite pricey, but not higher than they were being offered on land for. Not alot of people doing shore excursions due to the cost factor.

Overall, it was a great experience, although the on board charges seem to be higher than other cruise lines. Tipping service charge on NCL is $ 12.00 USD per person per day, whereas other cruise lines charge $ 7.50 pp per day. This can be adjusted at the front desk to either a higher amount or a lower amount, which I found many people doing (lowering it, that is).

Drinks are pricey as well $ 8.95 USD for their daily special, $ 6.95 USD for a beer. They do offer "pop" cards for kids ($ 32.00 USD), tweens and adults. The adult cards are approx. $ 8 US per day. 15% grat is added to all bar bills, purchases.

Photos for embarkation are taken and offered at a cost of $ 19.95 USD per 5x7" photo. Quite a bit higher again than other lines. I think they should lower their costs to $ 10.00 USD as the other lines charge, and sell more.
The shopping on board is minimal, although the duty free area has a full selection of liquor, etc. for purchase.

Loved the free style concept, with no dressing up for dinner, getting off the ship in Vancouver whenever you want to, etc. It makes for a much more relaxing trip.

The entertainment was fabulous. Elvy Rose (cabaret singer/entertainer), JP Parent (comedian/magician) and Bud Anderson (comedian) were great. Lots of entertainment going on around the ship in the evenings. This was the highlight.

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