Find a Cruise

Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
GLL

Age: 52

Occupation:Broker

Number of Cruises: 7

Cruise Line: Norwegian

Ship: Norwegian Sun

Sailing Date: 2010-12-11

Itinerary: Eastern Caribbean

DO NOT BOOK THIS CRUISE LINE. The absolute most horrible cruise line and  worst travel experience ever.We waited over 2 hours in the port offices before they ever got really started on processing at Port Canaveral, Florida.This should have been a clue to begin with.The ship on the very first day was vibrating really bad and was very loud.We left port on Saturday afternoon and we stopped at Nassau in the Bahamas Sunday.On Monday morning fairly early from our cabin on the 10th floor, we could hear that something major had occurred with the engine.The Captain then announced that we had only 1 engine working and we would proceed to change  our cruise from the Ports of St Thomas and St Martin to  Samoa in the Dominican Republic (looks pretty close to Haiti to me) and their private islandThe captain was sorry but corporate sure everyone would understand and we would all get a $100 credit for our inconvenience.Basically if came for any enjoyment that a major port offers it was not going to happen.They basically wanted the downtime to repair the engine.NCL put 3000 customers at risk because they did not want tpo return our money.They knew this ship had a problemOn Wednesday, they had as close to a riot on the 5th floor as possible without a major mishap. People were shovingand pushing and yelling.On Saturday on our return at about 2:00 AM they ran into a major storm that put everyone on board in jeopardy with the engine problems this ship has had the past week.Never- Ever consider there line. Greed is not worth the risk they put every passenger in this week

The food is OK but not great unless you go to a specialty resturant

Basically Ok. We upgraded to a balcony but in the mornings the steward would keep opening the door when they wanted you out of the room.

Not as many as other lines

None

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,