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Age: 43

Occupation:Self employed

Number of Cruises: 2

Cruise Line: Norwegian

Ship: Norwegian Sun

Sailing Date: 2011-01-5

Itinerary: Eastern Carribean

I had high expectations but was quickly brought to reality! I have previously been on a Carnival cruise and thought that Norwegian was supposed to be a step up, but I was terribly wrong. Carnival was a much better deal with better service and entertainment. I will never cruise with Norwegian again!

The service in the dining rooms was horrible. We were served drinks on several occasions in glasses that were cracked or broken and the juice was seeping out the sides onto the table cloth. They would serve one of us our plate and then the others wouldn't get their plates for 15 minutes or so later. Your only choice was to go ahead and eat or let your food get cold and eat when the others got their food. If you dare asked what flavors of yogurt they had they would tell you they don't know and then just look at you like you were rude for asking. The food was ok once you got it ,but getting it was the problem. Oh so many negative experiences I just don't have room to write.

Our balcony room wasn't bad but the beds were horrible. My son was going to sleep on the "pull out couch" but we quickly realized that it wasn't a pull out at all. They just removed the pillows from the top and threw sheets over it and called that a bed. It was smaller than a twin size bed so if you are over the age of 12 it probably will be too small. The other bed for my husband and myself was two twin size beds pushed together with a pad in between to make it a larger bed.

If you don't have small children and were hoping for some peace and quite...don't go on this cruise! There were small children jumping into the hot tubs and pools the entire trip. There is no area on the ship for adults only and they don't care that the kids are running out of control!

I feel that I could have had a much better vacation for the amount of money I spent on this cruise. I will never take another cruise with Norwegian again!

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