Mark Petruzzi
Age: 55
Occupation:health professional
Number of Cruises: 1
Cruise Line: Norwegian
Ship: Norwegian Wind
Sailing Date: May 16th, 2004
Itinerary: Hawaii
This was our first cruise and we had heard about the wonderful food,
entrainment, and activities that a cruise would give us. My wife and I found
that there are differences among the cruise lines.
NCL has a long history, and therefore we expected that they would be in the best
situation when it came to organization, and being able to control lines, crowds
and waiting. This did not happen. We did not wait for a table at dinner, but the
dinner did take 3 hours to enjoy. While the servers we very busy, they never
seemed to be available. The lines to on or off the ship, especially at ports
where a tender was needed, were long and unorganized. Since we traveled out of
the country, it was necessary to go through US customs when returning from
Fanning Island. Since we had reservations for an on shore excursion, we needed
to be at customs at 8 am. It appears that 90% of the ship also was in the same
situation. The lines started to form at 7 am, there was no attempt to control or
form the line by the staff, and therefore it looked like a cattle roundup, with
everyone trying to go through a doorway at the same time.
While it was explained that we went to Fanning Island because of a U.S. law,
Jones Act. that would have required a $600 fee for every person, including the
crew, to be paid, if the ship did not dock at a foreign port, the trip was not
worth the time needed to travel there. The island is a 3rd world country, no
water, electricity, paved roads, sanitation, or medical facilities. The citizens
are very skilled in making items from shells, stones and shark teeth, and sell
these items at reasonable prices, but it is near the equator, hot, and if you
don’t swim or scuba, you are done in less than 1 hour. This detour is ½ of the
entire voyage.
So everything considered, the staff tried their best to be helpful, the food was
fine, but not 4 or 5 star, accommodations were comfortable, but not spectacular,
the entertainment was a bit “hammy”, with the exception of a very good tenor
Christopher Riggins. The lectures were interesting, but the ship did not provide
adequate space or video equipment. The ship was more interested in getting
everyone to go to bingo, not the lectures. I found the continuous announcements
from the cruise director annoying and interrupting the lectures.
I would return to Hawaii, but I would not use a cruise to see the islands, you
can do better going to each island on your own and arranging for tours on each
island. The cruise only took time, cost money and did not add to the vacation.