This was our third cruise with NCL. This was an awesome cruise for us. Our cabin was Owners Suite 1102. The check-in process far exceeded all other cruises we have taken. There was one check-in counter for all Penthouse and Owners Suites, several check-in counters for Latitudes members, plus several check-ins for all others. By accident, we happened to be first in line at the port. Since we had an Owners Suite, we were greeted by the Concierge, Simone Weigel. Simone took care of our dinner reservations, booked our shore excursions, and was always available to assist us in any way.

This was our first cruise to experience the Free Style Dining. The Four Seasons Restaurant was open for breakfast, lunch, and dinner, and there is no dress code for this restaurant. However, The Terraces Restaurant, was open occasionally for lunch and always for dinner. The dress code for dinner at The Terraces was "no shorts." Even though the menu was the same in the Four Seasons and The Terraces, we preferred the ambience of The Terraces due to the cozier atmosphere. We also dined at the Le Bistro twice. There is a $10 cover charge per person at this restaurant, and if you choose the surf and turf, the cover charge is $15 per person. The surf and turf is filet mignon and lobster. We enjoyed the surf and turf for one dinner and sea bass the other dinner. We found both to be excellent. We had breakfast delivered to our stateroom every morning including the morning of our disembarkation.

We had two butlers, Patrick and Anoop, who were both very friendly and efficient. Captain Trond Kildal and the other officers were very friendly and informative.

One negative that we did experience was that the ship does make some slight noise at night when sailing which possibly could be due to the age of the ship. We highly recommend the eleven day Hawaiian cruise aboard the NCL Norwegian Wind.