Norwegian Cruise Lines America
Pride of Aloha Cruise Review
Hawaii

Mary Stivers

I am sorry to say that our problems with NCL began even before we sail. I hope this will assist others in their arrangements. In March of 2006 my sister-in-law (husbands are brothers) and I booked an Oct. 6th 2006 Hawaiian cruise on Pride of Aloha to celebrate our parents (in-laws) 62nd wedding anniversary. At the time of booking directly with NCL via Lattitudes we made it very clear (we thought) that we needed 3 cabins together for this occasion as our parents are 86 years old and we wanted to stay together in order to assist them. We booked 2 ocean view and 1 inside cabin on deck 8 near the stairwell. This week the inside cabin was upgraded to deck 10 with a balcony. This was very upsetting to our parents as they had hoped to keep all of us in cabins right by each other.

NCL was very rude when I called them and said it was too late that the ship was all booked. Best of luck in other people’s bookings with NCL!!!