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Age: 51


Number of Cruises: 10

Cruise Line: Norwegian

Ship: Pride of America

Sailing Date: 2015-10-31

Itinerary: Honolulu

Have been in 10 cruises so far, Norwegian Cruise Line customer service is the worst of all. Booked Cruise with Travel Agent, everything works fine. After cruise, I found there were a few wrong charges in my credit card during cruising. I called 1-800 Number, customer service refused to discuss with me and insisted that I should go back to my Travel agent. All those charges were made when we were on the ship, it was nothing to do with Travel Agent... I was so disappointed..

Cabin was clean.

Would never take Norwegian Cruise Line again.

Food was not inspiring. Soup was very salty. Very few choices for dessert.

Nice and clean ship.

Boring activities and shows.

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