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Sarah Hoagland

Age: 26

Occupation:State Employee

Number of Cruises: 2

Cruise Line: Norwegian

Ship: Norwegian Star

Sailing Date: May 7th, 2006

Itinerary: Alaska

Norwegian Cruise Line
Norwegian Star Cruise Review
Alaska

Sarah Hoagland

Summary: Horrible start, average finish!
Due to scheduling completely in the control of NCL the ship arrived late. I was forced, along with 2400 other people, to stay in a Convention Center in town for 10 hours w/ only water and coffee. NCL slowly bused half full buses to the Pier and slowly processed the passengers. I wasn't allowed on board until 12:30 am the next day!!! We didn't depart until 2am and therefore went full speed to make up the lost time. NCL pulled up the stabilizers and there was coincidentally rough seas so half the ship was sick...literally. There were barf bags on each level by the elevators...it was like a horror movie. My baggage was lost and I would get to bed until hours later because my contact solution was in the lost baggage. I was sick the whole second day due to the high speed we were forced to go. The stops themselves were really nice but I will never take a cruise with NCL again, due to their complete lack of care. They have failed to every apologize or move to compensate any of the passengers. Go to Alaska...it's amazing...just not with NCL.

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