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Jerry Le

Age: 44

Occupation:Personal

Number of Cruises: 3

Cruise Line: Oceania

Ship: Nautica

Sailing Date: 2013-11-1

Itinerary: Mediterranian-Istanbul to Athens

We took our second Ocenia cruise this year from Istanbul visiting some Greek Islands and Turkish ports before ending up in Athens (Sept/Oct 2013). This followed our first cruise on the same cruise line from Vancouver to Alaska in May 2013. Although for the Mediterranean cruise was on the Nautica, and the cruise to Alaska was on the Regatta, the two ships were so similar that sometimes, we forgot exactly which ship we were on!

The Oceania staff and crew were an asset to the company. They were so pleasant yet professional. They always smiled and greeted you when they passed by you. They worked hard and always tried their best to please, and nothing seemed to be too much trouble. We were very impressed with their positive attitudes and the good training from Oceania management. Our belief is that the high quality of staff at Oceania Cruises is really one of the key strengths of the company, and that's why their cruises are so popular and successful.

We know a lot of people raved about the wonderful cuisine and high standard of cooking on Oceania. Yes, we agree with them to a degree, but we have to say eventhough the cooking on Oceania was generally very good, it was not perfect! (Sorry, sorry, we know, we are being rather picky here! Gulp!!). To us, the bread served on Oceania Cruises (both Nautica and Regatta) was not very nice - it tasted to us as if it was dry and some was quite hard - the exception was the selection of breads in the Toscana Italian restaurant.

We were also disappointed by the roast "lamb" which was really very tough , and the lamb curry with chewy meat, all were served in the Terrace (Buffet) restaurant. Their smoked salmon did not always taste fresh, it was as if it had been in the freezer for too long and the texture has gone past its best. Their scooped ice-cream curiously tasted as if was not properly frozen. Also, during their Asian-theme lunch in the buffet restaurant, their Asian dishes were not very authentic and some of their Asian dishes actually tasted pretty awful ! Being Asian, I dare claim to have some knowledge of how "good" Asian food should taste like! An exception to the poor quality of their Asian dishes was their sushi, which was very nice.

Of course, as there was such a large choice of foods to eat, we never went hungry because if some dishes or food items were not to our tastes, there was always something else that we would enjoy. We won't list them as we are sure other passengers in other reviews have mentioned them already!

It was a shame that in the buffet restaurant, passengers could not help themselves but had to be served by ship staff. Perhaps this might have something to do with hygiene but the dishes were covered by plastic covers which steamed up so much it was sometimes difficult to see what was being served at meal times.

Service in the Grand Dining Room as well as the two specialty restaurants could be a bit slow at times - to be on the safe side, we gave ourselves up to 2 hours for a sit-down dinner. Like all staff, the waiting staff were all very friendly but professional. They also moved from restaurant to restaurant daily. We were told by a waiting staff that they work on average 10 hours a day yet amazingly, they seemed still to manage to be so pleasant and nice. So we never complained even if they were slow - which they weren't really, just had too many tables to serve, that was all!

Soft drinks were complimentary but wines and other drinks had to be purchased. The wine and drinks prices were quite expensive, in our view, and this was made worse because like most American cruise lines, Oceania Cruise Lines added an extra 18 per cent on top of their already pricey drinks!

The cabins in the Nautica had beds with luxurious mattresses and plump pillows and it was very pleasant to sleep on. We never had much problems sleeping because of the comfy beds - even when the sea was quite choppy and the winds was tossing the boat a bit, we were sleeping fine! Each room had a fridge stocked with a selection of soft drinks and sodas and it was replenished every day. The room was cleaned twice a day and towels were replaced twice daily as well (if needed). The towels were not as luxurious as in some really nice hotels but they were adequate.

As some passengers commented the shower rooms were quite small, however, it is untrue that all cabins have the same small shower rooms. The larger rooms from penthouse suite upwards have bigger bathrooms. Even the smaller shower rooms were not that bad - you could move around quite adequately unless you have a back the size of an elephant!

We were not sure if Oceania cruises were trying to do some "cost-saving exercise" because the luxurious Bulgari toiletries which we had in the earlier Alaskan cruise were replaced by Oceania's own home-brand toiletries, which seemed somewhat cheaper-looking . A "down-grade" in toiletries, maybe?

There was a daily newsletter that keeps passengers informed of the activities on board. The cruise director also made regular announcements and appearances on TV to keep us up-to-date on the cruise. As the Nautica was a medium-sized boat, it probably did not have as many activities as in the larger cruise ships. There was a small but comfortable library, an ultra-expensive internet room, a spa and sauna, destination talks, cocktail piano sessions, string quartet, and the evening entertainment in the Nautica Lounge . We were disappointed that the evening entertainment in the Nautica Lounge was not on every evening. The standard of their own home singers were just average - their song choices were not all very good -, but the ship had some guest entertainers who were actually better than we expected. There was a magician, a guest musician, and a guest singer. The African-American guest singer was really a class act and we wished he had done more shows on our cruise - he was great.

There was also a couple of channels on the ship TV but one area we thought the company could improve on is the quality and choice of TV channels.

The library could offer some "giant jigsaws" for passengers to partake throughout the cruise (some cruise lines like Fred Olsen already have that)

From our previous Oceania cruise, we realised that the excursions offered by Oceania were very expensive and you could get better deals else where - instead of taking any excursions from Oceania, we checked for alternative and cheaper cruise excursions online.

Also we read somewhere that Oceania may be one of those few cruise lines that allow you to bring your own alcohol to consume in your room but we cannot be sure. We had thought they were quite strict and prohibitive on anyone "smuggling" some of your "plonk" which you bought while in port - they scanned all our bags and shopping each time we returned from a port visit back onto the boat. So please check with the cruise company yourselves about their taking-own-alcohol policy on this before doing so, just to be sure - we do not wish to be responsible for your bottle of alcohol being confiscated !

Our cruise started from Istanbul, and it sailed to Kusa Dasi, followed by Marmaris ,Mykonos and Santorini. Before we sailed to Santorini, the Cruise Director whetted our appetites as he indicated Santorini was one of the most beautiful islands he had even seen. However, when we reached Santorini, we had an announcement that because the sea was too choppy, the captain had cancelled our stop there - it was too dangerous to take the tender boats to land on Santorini Island.

We would have preferred that even though we could not land on Santorini , the captain could have at least sailed around the island. Instead, we sailed away into the seas without any fixed destination in mind, as if just to kill time and to pass the day. So all we did was waste fuel , saw no land, and adding more carbon to the earth sailing almost aimlessly ! What a waste of time that was!! We had nothing much to do at sea that day and found ourselves eating even more of their delicious food out of boredom! At least, that was our excuse for eating more! Lol.

Eventually, the boat headed for Agios Nikolaos on the island of Crete which we docked the following morning. Our last port of call before reaching Pireus (for Athens) was Nafpleon. All these places we visited were nice, but it was a shame we had to miss the "Jewel in the Crown" of Greek islands, Santorini. Still, nevermind.

We really enjoyed our first Oceania cruise to Alaska. Although we enjoyed the second Mediterranean cruise as well, because practically everything on board was the same as the boat on the first cruise - decor, cuisine, etc, etc - by the time our second cruise finished, we thought that we had a nice time but we have had just ample experience of Oceania cruises to last us for a little while.

The next time we would like to try going on another cruise line for a bit of "difference" in experience. The thing with Oceania is, you know what you are getting, but many things remain the same for a long time, cruise after cruise. The same menus, the same decor, the same rooms, etc, etc. Only the ports of call are different. I supposed you could say we were spoilt but you could get a bit too much of a good thing. Didn't someone say you could even get bored on champagne and caviar ??!!!. Oceania cruises may not be quite champagne and caviar yet but its standards are very high.

We have already booked on a cruise middle of next year with the rival company to Oceania, Azamara Club Cruises - curiously, it will be on the Azamara Quest, which is the same "R" class boat as the Nautica (as well as the Regatta) . Hopefully we can compare the two cruise companies to see which one is better!

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