Kenneth Leytem
Age: 65
Occupation:Retired
Number of Cruises: 4
Cruise Line: Princess
Ship: Coral Princess
Sailing Date: n/a
Itinerary: Alaska
My wife and I are both in our mid-sixties and have been on three prior cruises;
two of which were with Princess. We had cruised the Inside Passage six years
ago, but wanted to experience the “Alaska Land Tour” portion this time. We
celebrated our 46th wedding anniversary August 8 while on this cruise.
We had Princess make our airline reservations. We departed San Francisco
International Airport on August 6, 2005 at 8:00 a.m. and arrived at Vancouver at
a little after 10:00 a.m. We found the “US Direct Program” at Vancouver Airport
extremely beneficial as it allowed as to bypass the usual customs delays. After
about an hour we boarded a bus that took us directly to the Port of Vancouver
where we arrived just about noon. Since embarkation began at noon, there were
very few other passengers waiting to be checked in and we were on board the
Coral Princess within twenty minutes.
Since we had been on the Coral Princess two years ago during her maiden voyage
through the Panama Canal into the Pacific, we were very familiar with the vessel
and did not have to spend a lot of time walking around the ship, orienting
ourselves. We went immediately to our mini-suite 709 on Dolphin Deck and found
it identical to what we had two years ago. Just as happened on the earlier
cruise the beds were not in the configuration we had requested. Rather than twin
beds, we found a double bed. I immediately telephoned our cabin steward and he
rearranged the beds per our earlier request later that evening.
My wife and I enjoy cruising on Princess and this trip was no exception.
However, there were some issues with which we were not pleased. For example, the
cabin steward informed us that this was his first cruise in that capacity. (He
had several prior years experience with Princess in “Room Service”. He told us
his new position as cabin steward was a “promotion”.) He was an extremely nice
man, but he made several mistakes. First, even though we had completed a form
“on-line” several months before the cruise indicating that my wife wanted fresh
fruit delivered to the suite each day, she did not receive any our first full
day. When I asked the steward why, he said we needed to complete a form that he
had neglected to leave in our suite. I obtained the form from him, filled it
out, and the fruit was delivered the next day. However there was no fruit
delivered the next day. Again the steward had failed to leave an order form. On
the seven day cruise, she only received fresh fruit twice because we were
required the complete a form each day and he kept forgetting to leave one even
though I told him of her wishes.
On other occasions, he failed to leave a proper complement of linen in the
bathroom. On two days, we had no bath “rug’ on which to step when exiting the
shower. Another day, we had four hand towels and no wash clothes. Still another,
we had only one large bath towel for the two of us. Each time I called these
shortages to his attention, he apologized profusely but the service did not
improve. The suite was cleaned and the beds made each day without problems. But
we never knew what would be missing next.
We were not too pleased with the numerous times we were approached on the first
day to purchase a “soda card”. As you may know, the only drinks on the ship for
which you are not charged are coffee, tea and tap water. A fee, plus 15%
mandatory gratuity, is charged for beer, bar drinks, sodas and bottled water.
However, if you purchase a “soda card”, you are given an insulated container
with lid and a small decal that is placed on you cruise card (which serves as
room key and identification to charge purchases and get on and off the ship).
You may then have an unlimited number of sodas in that container during the
cruise. It is not an exaggeration to say that we could not walk fifty feet on
the Lido deck without a crewmember shoving an insulated container towards us and
asking if we wanted to purchase the “soda card”. We also noticed that on our
previous 15-day Panama Canal cruise, the “card” was $32.50, while on this 7-day
Alaska cruise it was $28.50.
On a couple of occasions during the cruise, we were sitting on the Lido deck and
hoping one of the waiters would take our drink order. (There were several
walking around carrying serving trays.) However, none came and I had to walk to
the bar to get our drinks. But I should add that many of the crew, particularly
the hospitality staff were excellent and anxious to assure us a pleasant cruise
experience.
My wife and I enjoy the “Traditional” dining in the Provence room. Our waiters,
Marius and Dragos, were excellent. As on past Princess cruises, we found the
food excellent as to selections and quality. And the desserts “are to die for”.
Unfortunately, we each put on several pounds, which we are now trying to lose.
The entertainment in the Princess Theatre and the Universe Lounge was
outstanding. Professional singers and dancers who did a marvelous job. We
thought this was the best group of entertainers we have seen yet on a cruise.
The headline singers were Mary Elizabeth Rich, Lainie Gulliksen, Donnie Marcs
and Jeremy Scott. In addition, Jeff Peterson (Comedy Magician) and Don Ware
(Comedian) were very entertaining.
There was a wide selection of activities available on the ship ranging from
first-rate movies to educational seminars, to cooking and carving
demonstrations. In addition, the Coral has both an indoor pool and an outdoor
pool, both with spas.
When my wife and I sailed the inside passage exactly six years ago on the Sky
Princess, the weather was terrible. Fog and rain at most ports-of-call. However,
this time, we had what was probably the best one-week of weather in Alaska so
far this year. Instead of rain at Ketchikan, which annually receives over 150
inches, we had 80+-degree sunny weather. The same was true at Juneau and
Skagway. There was a good selection of “Shore Excursions” to choose from and we
particularly liked the Salmon Bake in Juneau. In addition to visiting a fish
hatchery where we saw the “salmon run” (what a remarkable experience), we had a
wonderful buffet lunch at the “Salmon Bake”.
Getting off the ships at the several Ports-of-call went very smoothly; however,
getting back on is another matter. Due to increased security, it is quite
similar to the typical airport security procedures. It actually took us longer
to get back on the ship at Ketchikan than it did when we initially got on the
Coral at the Port of Vancouver.
The Coral Princess had a “Naturalist” named Barbara Bennett who gave several
lectures during the voyage and also got on the ship’s P.A. system whenever we
left a port or cruised near glaciers to provide interesting information about
the flora and fauna. Her narrations added greatly to the enjoyment of the
cruise. We want to mention here that we had excellent bus drivers and tour
guides. Many of them were college students who attend school in the lower 48 and
return home to Alaska to work during the summer. Polite and knowledgeable.
Since we were going on the five-night Land Tour, we were limited to one piece of
luggage for that portion of the trip. We repacked our three pieces of luggage
and attached to two of them the “Meet me in Anchorage” tags provided. Those two
pieces were transported directly to the Fairbanks Princess Riverside Hotel
pending our arrival there four days later. To the third piece we attached the
“Take Me Along” tag provided. In addition, we were each allowed one small
“carry-on” bag in which we kept our travel documents, passport, medications,
etc. We placed all six bags (three apiece) outside our mini-suite the night
before disembarkation.
We arrived at Whittier on August 13. The disembarkation process went very
smoothly and we rode to Anchorage on a bus. On the way, the bus driver (again a
most excellent young man) stopped at an animal preserve where we saw bear
(grizzly and black), buffalo, moose, wolves and a porcupine. Anchorage is a very
large city of nearly 300,000 population. We stayed at the Anchorage Hilton Hotel
(where we found our “Take Me Along” bags waiting for us in our room) and had a
wonderful meal at a nearby restaurant. (As you probably already now, all meals
on the Land Tour are at you own expense.) It was in Anchorage where we noticed
for the first time just how late the sun was setting. 10:00 p.m. with some light
until 11:00 p.m. or later.
Each day we were given instructions as to when to have our “Take Me Along” bags
ready for pick up and each afternoon, when we arrived at our next destination,
the bags would be waiting for us in our assigned hotel/lodge room.
The train ride from Anchorage to Talkeetna took about three hours and was most
enjoyable. We chose to eat on the train since it has been years since either of
us had previously done so. The food was so-so but it was a worthwhile
experience. Since we were still experiencing exceptionally nice weather, the
views from the train were great. Rather than take the bus from Talkeetna to
Princess Mt. McKinley Lodge, we elected to pay for boat trip up the river to the
lodge. The boat captain and his naturalist assistant were very personable and
professional and made the trip very interesting. We highly recommend this trip.
Since we had had a “run” of beautiful weather, we had very high hopes of seeing
Mt. McKinley while on the Land Tour. Unfortunately, smoke from forest fires in
Canada and northern Alaska covered the mountain as densely as heavy low clouds.
We barely saw it while boating up the river. It was not visible at all from the
Lodge.
The next day, we went by Princess bus from Princess Mt. McKinley Lodge to
Princess Denali Lodge. Both lodges were very comfortable and had good
restaurants. Denali seems to be the older of the two and is much larger. As part
of our prepaid cruise fare, we were given a bus tour of a portion Denali
National Park. We were fortunate to see several moose and mountain goats at a
distance.
The next day, we traveled by train from Princess Denali Lodge to Fairbanks
Princess Riverside Hotel. This portion of the train ride was very slow (five
miles per hour in some stretches) and rough( i.e., shaky). We were then reunited
with all of our luggage. We spent two nights at Fairbanks. As part of our
prepaid cruise fare, we had two “Shore Excursions”. A short trip up a river on a
stern wheel boat where we saw Susan Butcher’s sled dog compound, as well as a
replica pf a native village and visit to a gold mine “operation” where we panned
for gold.
We were picked up at the Fairbanks Princess Riverside Hotel at 6:15 a.m. on
Thursday, August 18 and driven a short distance to the Fairbanks Airport. After
checking in and waiting a couple of hours for our 8:30 a.m. Alaska Airlines
flight, we departed for Anchorage where, unfortunately, we had a five-hour
layover. We eventually caught a United Airlines flight at 2:25 p.m. and arrived
back at San Francisco International Airport at 8:00 p.m. What really bothered us
and several other fellow cruise passengers was that the Alaska Airlines flight
we caught at Fairbanks was scheduled for stops at Anchorage, Seattle and San
Francisco. Had we been able to stay on that flight, we would have arrived home
two and-a-half hours earlier.
All in all, we had a good, if tiring time. There are several mornings when you
have to rise rather early (4:00 to 5:00 a.m.) in order to make connections. But
we highly recommend this cruise/Land Tour.
My wife and I are both in our mid-sixties and have been on three prior cruises;
two of which were with Princess. We had cruised the Inside Passage six years
ago, but wanted to experience the “Alaska Land Tour” portion this time. We
celebrated our 46th wedding anniversary August 8 while on this cruise.
We had Princess make our airline reservations. We departed San Francisco
International Airport on August 6, 2005 at 8:00 a.m. and arrived at Vancouver at
a little after 10:00 a.m. We found the “US Direct Program” at Vancouver Airport
extremely beneficial as it allowed as to bypass the usual customs delays. After
about an hour we boarded a bus that took us directly to the Port of Vancouver
where we arrived just about noon. Since embarkation began at noon, there were
very few other passengers waiting to be checked in and we were on board the
Coral Princess within twenty minutes.
Since we had been on the Coral Princess two years ago during her maiden voyage
through the Panama Canal into the Pacific, we were very familiar with the vessel
and did not have to spend a lot of time walking around the ship, orienting
ourselves. We went immediately to our mini-suite 709 on Dolphin Deck and found
it identical to what we had two years ago. Just as happened on the earlier
cruise the beds were not in the configuration we had requested. Rather than twin
beds, we found a double bed. I immediately telephoned our cabin steward and he
rearranged the beds per our earlier request later that evening.
My wife and I enjoy cruising on Princess and this trip was no exception.
However, there were some issues with which we were not pleased. For example, the
cabin steward informed us that this was his first cruise in that capacity. (He
had several prior years experience with Princess in “Room Service”. He told us
his new position as cabin steward was a “promotion”.) He was an extremely nice
man, but he made several mistakes. First, even though we had completed a form
“on-line” several months before the cruise indicating that my wife wanted fresh
fruit delivered to the suite each day, she did not receive any our first full
day. When I asked the steward why, he said we needed to complete a form that he
had neglected to leave in our suite. I obtained the form from him, filled it
out, and the fruit was delivered the next day. However there was no fruit
delivered the next day. Again the steward had failed to leave an order form. On
the seven day cruise, she only received fresh fruit twice because we were
required the complete a form each day and he kept forgetting to leave one even
though I told him of her wishes.
On other occasions, he failed to leave a proper complement of linen in the
bathroom. On two days, we had no bath “rug’ on which to step when exiting the
shower. Another day, we had four hand towels and no wash clothes. Still another,
we had only one large bath towel for the two of us. Each time I called these
shortages to his attention, he apologized profusely but the service did not
improve. The suite was cleaned and the beds made each day without problems. But
we never knew what would be missing next.
We were not too pleased with the numerous times we were approached on the first
day to purchase a “soda card”. As you may know, the only drinks on the ship for
which you are not charged are coffee, tea and tap water. A fee, plus 15%
mandatory gratuity, is charged for beer, bar drinks, sodas and bottled water.
However, if you purchase a “soda card”, you are given an insulated container
with lid and a small decal that is placed on you cruise card (which serves as
room key and identification to charge purchases and get on and off the ship).
You may then have an unlimited number of sodas in that container during the
cruise. It is not an exaggeration to say that we could not walk fifty feet on
the Lido deck without a crewmember shoving an insulated container towards us and
asking if we wanted to purchase the “soda card”. We also noticed that on our
previous 15-day Panama Canal cruise, the “card” was $32.50, while on this 7-day
Alaska cruise it was $28.50.
On a couple of occasions during the cruise, we were sitting on the Lido deck and
hoping one of the waiters would take our drink order. (There were several
walking around carrying serving trays.) However, none came and I had to walk to
the bar to get our drinks. But I should add that many of the crew, particularly
the hospitality staff were excellent and anxious to assure us a pleasant cruise
experience.
My wife and I enjoy the “Traditional” dining in the Provence room. Our waiters,
Marius and Dragos, were excellent. As on past Princess cruises, we found the
food excellent as to selections and quality. And the desserts “are to die for”.
Unfortunately, we each put on several pounds, which we are now trying to lose.
The entertainment in the Princess Theatre and the Universe Lounge was
outstanding. Professional singers and dancers who did a marvelous job. We
thought this was the best group of entertainers we have seen yet on a cruise.
The headline singers were Mary Elizabeth Rich, Lainie Gulliksen, Donnie Marcs
and Jeremy Scott. In addition, Jeff Peterson (Comedy Magician) and Don Ware
(Comedian) were very entertaining.
There was a wide selection of activities available on the ship ranging from
first-rate movies to educational seminars, to cooking and carving
demonstrations. In addition, the Coral has both an indoor pool and an outdoor
pool, both with spas.
When my wife and I sailed the inside passage exactly six years ago on the Sky
Princess, the weather was terrible. Fog and rain at most ports-of-call. However,
this time, we had what was probably the best one-week of weather in Alaska so
far this year. Instead of rain at Ketchikan, which annually receives over 150
inches, we had 80+-degree sunny weather. The same was true at Juneau and
Skagway. There was a good selection of “Shore Excursions” to choose from and we
particularly liked the Salmon Bake in Juneau. In addition to visiting a fish
hatchery where we saw the “salmon run” (what a remarkable experience), we had a
wonderful buffet lunch at the “Salmon Bake”.
Getting off the ships at the several Ports-of-call went very smoothly; however,
getting back on is another matter. Due to increased security, it is quite
similar to the typical airport security procedures. It actually took us longer
to get back on the ship at Ketchikan than it did when we initially got on the
Coral at the Port of Vancouver.
The Coral Princess had a “Naturalist” named Barbara Bennett who gave several
lectures during the voyage and also got on the ship’s P.A. system whenever we
left a port or cruised near glaciers to provide interesting information about
the flora and fauna. Her narrations added greatly to the enjoyment of the
cruise. We want to mention here that we had excellent bus drivers and tour
guides. Many of them were college students who attend school in the lower 48 and
return home to Alaska to work during the summer. Polite and knowledgeable.
Since we were going on the five-night Land Tour, we were limited to one piece of
luggage for that portion of the trip. We repacked our three pieces of luggage
and attached to two of them the “Meet me in Anchorage” tags provided. Those two
pieces were transported directly to the Fairbanks Princess Riverside Hotel
pending our arrival there four days later. To the third piece we attached the
“Take Me Along” tag provided. In addition, we were each allowed one small
“carry-on” bag in which we kept our travel documents, passport, medications,
etc. We placed all six bags (three apiece) outside our mini-suite the night
before disembarkation.
We arrived at Whittier on August 13. The disembarkation process went very
smoothly and we rode to Anchorage on a bus. On the way, the bus driver (again a
most excellent young man) stopped at an animal preserve where we saw bear
(grizzly and black), buffalo, moose, wolves and a porcupine. Anchorage is a very
large city of nearly 300,000 population. We stayed at the Anchorage Hilton Hotel
(where we found our “Take Me Along” bags waiting for us in our room) and had a
wonderful meal at a nearby restaurant. (As you probably already now, all meals
on the Land Tour are at you own expense.) It was in Anchorage where we noticed
for the first time just how late the sun was setting. 10:00 p.m. with some light
until 11:00 p.m. or later.
Each day we were given instructions as to when to have our “Take Me Along” bags
ready for pick up and each afternoon, when we arrived at our next destination,
the bags would be waiting for us in our assigned hotel/lodge room.
The train ride from Anchorage to Talkeetna took about three hours and was most
enjoyable. We chose to eat on the train since it has been years since either of
us had previously done so. The food was so-so but it was a worthwhile
experience. Since we were still experiencing exceptionally nice weather, the
views from the train were great. Rather than take the bus from Talkeetna to
Princess Mt. McKinley Lodge, we elected to pay for boat trip up the river to the
lodge. The boat captain and his naturalist assistant were very personable and
professional and made the trip very interesting. We highly recommend this trip.
Since we had had a “run” of beautiful weather, we had very high hopes of seeing
Mt. McKinley while on the Land Tour. Unfortunately, smoke from forest fires in
Canada and northern Alaska covered the mountain as densely as heavy low clouds.
We barely saw it while boating up the river. It was not visible at all from the
Lodge.
The next day, we went by Princess bus from Princess Mt. McKinley Lodge to
Princess Denali Lodge. Both lodges were very comfortable and had good
restaurants. Denali seems to be the older of the two and is much larger. As part
of our prepaid cruise fare, we were given a bus tour of a portion Denali
National Park. We were fortunate to see several moose and mountain goats at a
distance.
The next day, we traveled by train from Princess Denali Lodge to Fairbanks
Princess Riverside Hotel. This portion of the train ride was very slow (five
miles per hour in some stretches) and rough( i.e., shaky). We were then reunited
with all of our luggage. We spent two nights at Fairbanks. As part of our
prepaid cruise fare, we had two “Shore Excursions”. A short trip up a river on a
stern wheel boat where we saw Susan Butcher’s sled dog compound, as well as a
replica pf a native village and visit to a gold mine “operation” where we panned
for gold.
We were picked up at the Fairbanks Princess Riverside Hotel at 6:15 a.m. on
Thursday, August 18 and driven a short distance to the Fairbanks Airport. After
checking in and waiting a couple of hours for our 8:30 a.m. Alaska Airlines
flight, we departed for Anchorage where, unfortunately, we had a five-hour
layover. We eventually caught a United Airlines flight at 2:25 p.m. and arrived
back at San Francisco International Airport at 8:00 p.m. What really bothered us
and several other fellow cruise passengers was that the Alaska Airlines flight
we caught at Fairbanks was scheduled for stops at Anchorage, Seattle and San
Francisco. Had we been able to stay on that flight, we would have arrived home
two and-a-half hours earlier.
All in all, we had a good, if tiring time. There are several mornings when you
have to rise rather early (4:00 to 5:00 a.m.) in order to make connections. But
we highly recommend this cruise/Land Tour.