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Charles R Sanderson

Age: 70

Occupation:retired

Number of Cruises: 1

Cruise Line: Princess

Ship: Coral Princess

Sailing Date: 10-30-2008

Itinerary: Panama

My wife and I embarked on a ten day cruise to Panama aboard the Coral Princess on October 12,2008. It was a cruise to celebrate our FIFTIETH WEDDING ANNIVERSARY. After not recieving our luggage by 9 pm I inquired at the purser's desk I was informed that all luggage had been delivered. I believe at this point the individuals did not know what to say . Instead of seeking the advice of a supervisor one of them asked "Did you look under the bed?" The most asinine question I have ever been asked. The only clothes we had was what we were wearing, T'shirts and shorts. As I stated before this cruise was to celebrate our 50th wedding anniversary. I had arranged and paid for the Renewal of Vows ceremony conducted by the Captain. Without our clothes we cancelled. The first of many disappointments. The story only gets worse as the days pass. There are certain milestones in every ones life to be enjoyed and remembered certainly our 50th will not be one of them. The cruise line lost our baggage and did not care. The crew showed total lack of compassion. I will NEVER board another PRINCESS cruise ship again. THEY DO NOT CARE ABOUT THEIR PASSANGERS even after they caused the problems.

It was a disaster.

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