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Richard Tobey

Age: 51

Occupation:DoD Consultant

Number of Cruises: 4

Cruise Line: Princess

Ship: Crown Princess

Sailing Date: 01-28-2009

Itinerary: Eastern Caribbean

It was OK for 5/7 days. However, NEVER admit to being ill. I drank too much rum or had a bad food expericence. Woke up fine but my wife and I agreed that if it was from the food, then medical should know about it. They put me in cabin "isolation" and then forgot about me - my cruise was over. Princess does NOT provide any service for those in isolation except room service, but food takes 45 min and they won't tell you the menu - you have to guess. The food shows up all at once, so you can watch your sorbet melt as you eat your appetizer, and your main is barely warm. Although they could let you out and into a sanitized area to get some sunshine, they refuse. Princess also won't give you your money back. So, IF you actually have norovirus (they used to test for it but have removed that ability), and IF you go into the public, and IF you contaminate someone else, THEN it might be best for you to sacrifice your cruise with no compensation for the good of all the other passengers - but there is no incentive. Also, I asked to speak with the Passenger Services Director, and he refused to speak with me. The specialty restaurant was very good, but we couldn't understand why that type of quality wasn't standard in all the restaurants. The food wasn't bad, but it seems like the previous 2 Princess cruises as well as the Disney Cruise were better. Not bad until I was confined to it. Then it was a problem trying to have meals in there, especially when my wife joined me. Once isolated, Princess should have provided a DVD player and a list of movies or a gaming capability. Fairly standard. No guest lecturer this cruise. Enjoyed both the America's Cup challenge in St. Maarten and the Champagne Sail to St John in St Thomas. My excursion in Grand Turk was cancelled by Princess due to quarrentine. Until Princess decides that all of the passengers on the cruise deserve service and respect, I'll not cruise with them again. It seems like they went out of their way to ensure I would never come back.

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