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Kay Page

Age: 42

Occupation:Mktg

Number of Cruises: 2

Cruise Line: Princess

Ship: Dawn Princess

Sailing Date: 2010-01-18

Itinerary: New Zealand

We were sadly disappointed in Dawn Princess for a long list of reasons, both big and small. It's hard to be brief while also explaining, but these included disappointing rip-off shore excursions, so-so food, quite bad entertainment, weak drinks, randomly closed hot tubs, rude staff, and dated decor. After noro-virus broke out on Day 3, they did work hard to stop it, but their approach caused too many problems for passengers that weren't sick. Laundry was closed, buffets were half-closed, lines for coffee/food were far too long, etc.

Did not live up to expectations from Princess. Asian food on buffet was good, but the main dining room was disappointing. Even our server couldn't explain what some of the menu descriptions meant. One night we waited more than an hour for pizza, and then the manager yelled at us for asking if they'd lost our order and needed to put in another one.

I was happy with the size and loved the balcony, but the decor is a bit dated.

I honestly don't see how the some of the bands/entertainers got hired to work on a major cruise line. Granted, we wanted to dance and enjoy the nightclubs. I suppose older passengers or young families might enjoy the games.

Skip the shore excursions and plan your own once you get off the ship. We were disappointed in most day trips we took, including the seal tour van that got stuck in the sand and never made it to the seals (but they still charged us). Most port cities had wonderful representatives waiting to help people plan their day. Napier is so adorable. Christ church's garden is great. Tauranga was cute too. You will save money doing things on your own.

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