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herb smith

Age: 78


Number of Cruises: 3

Cruise Line: Princess

Ship: Golden Princess

Sailing Date: 2011-03-2

Itinerary: LA-Hawaii-LA

My wife is a hemiplegic confined to a wheelchair. On the 1st night out, she became seasick and threw up in the dining room. The medical department, consisting entirely of Brits fleeing the National Health System, examined her briefly, then confined us to our room and charged us almost $300. For several days we lived on the meagre diet allowed by the medical team and delivered by room service which invariably got something wrong and tried to make up for it by forcing chocolate-covered strawberries (the most meretricious, California pulp-centered ones) on us, over my strenuous objections. When we finally survived to arrive at LA, they lost two pieces of our luggage which did not get to for more than two weeks. For this we paid almost $15,000 for a suite on the Fiesta deck with wheelchair capabilities. Since then we have been receiving the odd Princess flyers for their longer cruises, to New Zealand and Australia, as if they want to punish us some more. Good luck to them.

Our travel agent told us to be sure to go to what they call "The Sanctuary" where we would be especially delighted with the ambiance. It was not available to wheelchairs. In general, the elevator system is difficult to use for those who are physically disabled. The slot machines make an awful racket.

We left the ship once, in Honolulu, for supplies.

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