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Phillip Good

Age: 65


Number of Cruises: 4

Cruise Line: Princess

Ship: Golden Princess

Sailing Date: June 9th, 2003

Itinerary: Venice to Barcelona

Princess does everything it can to discourage the independent traveler down to and including a refusal to provide detail of how to get from the train station to the Princess dock. It's a quite pleasent 10 minute walk. Or would have been had their been any signs showing the way to the terminal. We went to the ship and were told to go back to the terminal. After throwing a Mel Gibson, they permitted my wife to remain with our luggage in the shade and actually gave her water to drink, while I hoofed it, passports in hand to the terminal.

(This was not the first nor the last of the games Princess plays so I've set up a website with all the information the independent traveler needs. Just write me  for the link.)

Princess had replaced 50% of the dining room crew while promoting a number of individuals far beyond their abilities. The result was chaos at dinner in the Donatello while professional service could still be found in the Bernini.

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