Karen Knowlton
Age: 50's
Occupation:travel professional
Number of Cruises: 9
Cruise Line: Princess
Ship: Golden Princess
Sailing Date: February 6th, 2005
Itinerary: Southern Caribbean
My husband and I cruised on Golden
Princess, our first time on this cruise line. We were pleased with the
itinerary and in general with the ship, and had a good time relaxing,
meeting a few new friends, and sampling some beautiful islands in the
southern Caribbean. The ship sailed full, with about 2600 passengers, most
of whom seemed to be from the Northeast or Midwest, with a fairly large
complement of Britons onboard as well.
Perhaps our favorite part of the ship was our cabin, an outside with
balcony on deck 11, aft of amidships. Unlike some passengers, we like to
spend quite a bit of time in our cabin, so we enjoyed the access to fresh
air – especially the sliding door between cabin interior and balcony – and
the spaciousness of our cabin. It was large enough for a kingsize bed –
unusual on a cruise ship – and plenty of storage space. In fact, we didn’t
even use all the storage provided! The large closet serves as a noise
buffer between bathroom and bedroom area, and the space between the
bathroom and closet is big enough for at least one person to change
clothes, so we could leave the drapes open much of the time without
sacrificing modesty. We discovered a small refrigerator hidden in a
cupboard below the TV; it was great for keeping drinks handy for use in
the cabin. And the safe was more than adequate for all our valuables,
including our point-and-shoot camera.
We also rather liked the smaller dining rooms than usually found on such
big ships, each being one deck high instead of multiple stories. They are
made to appear more intimate by attractive room dividers built into the
design. Unfortunately, this didn’t help with the noise level, and
conversation sometimes became a bit difficult when the dining room was
full.
Another convenience I really enjoyed was having a self-serve laundromat on
each cabin deck. Our cabin happened to be quite close to the one on deck
11, which made it even better. Rather than having to pack lots of clothes,
or worry about running out of clean clothes partway through the cruise, I
could spend an afternoon doing laundry and cut down on what we were
carrying! Cost was reasonable too; $1 each for washer and dryer, with the
latter running a full 45 minutes on that dollar.
It’s important to consider, when reading or writing a cruise review, that
food is probably the most subjective aspect. Please bear in mind that this
reflects my own tastes and preferences in food, and that your own
experience may likely be very different, though the food itself may be
just the same! That said, we thought the food was very good, although – at
least during the first part of the week – not exactly to my taste. There
was a good variety of choices in the buffet, Horizon Court, with wonderful
fresh fruit available nearly every day (the papaya and pineapple were
especially delicious), both hot and cold foods available for each meal,
and at dinner many of the items featured on the dining room menus were
also to be found at the buffet. We ate breakfast and lunch in the buffet
most days, and had one dinner there. The buffet is laid out in a bit of a
jumble, and if it’s busy, can get quite congested and confused, as people
move in and out, back and forth, between and around the different little
islands within the serving area. It takes patience and courtesy to
negotiate successfully. Breakfast in the dining room has a more leisurely
feel to it, and we did eat there twice, when we didn’t have early shore
excursions. The coffee was much better there, according to my husband; in
fact, the coffee in Horizon Court was the one real downside to the food on
this cruise, being quite variable, and usually so weak as to be
unpalatable. My downside was that the only things to drink during the day
that didn’t cost extra were water, tea and coffee. Since I don’t drink
either of the latter, that left me with only one choice, which is ok, but
I would really have appreciated having access to some juice or lemonade as
an alternative.
We opted for Personal Choice dining, partly because I wanted to see how
the concept actually works. In the main dining rooms that use this option,
reservations can be made by calling an onboard “dine line” in the morning,
and when one arrives at that time, generally can get right in. Or one can
just show up at the dining room during its dinner hours; if a table the
size requested is available, one can be seated right away, but if not, one
is given a “buzzer” and an approximate wait time (which can be up to 45
minutes or so). We found that we never had to wait if we agreed to share a
table, or if we arrived at the dining room before 7 PM. As we prefer to
eat early, this system worked very well for us; the one night we requested
a table for two, we got that right away as well. We also discovered that
Donatello dining room, on deck 6, had longer wait times than Bernini,
located one deck lower; as the dining rooms are virtually identical and
serve the same food from the same menu, it wasn’t hard to see that going
to Bernini was a really good idea!
As on other cruise lines, there is at least one fish, one vegetarian and
one meat choice, and – endemic to Princess – there is also at least one
pasta choice. The traditional standards, like beef Wellington, lobster,
and baked Alaska (called “bombe” on Princess), are all there at some point
during the week, and there were a few unusual entrees, like pheasant. I
twice chose one of the “always available” entrees – steak, grilled salmon
or broiled chicken. The quality of the food and preparation seemed to be
very good to excellent (again, this is subjective!) and presentation was
usually attractive, and sometimes a bit unusual and fun. The lobster was
tender and delicious on second formal night, when it was offered, and was
apparently quite popular. Kim had a sirloin steak in the dining room early
in the cruise and wasn’t thrilled with it, but we had fantastic steaks in
Desert Rose the night we opted to eat there. Desserts were excellent,
though many were prepared with liqueur, so twice I had to opt for ice
cream instead.
The alternate restaurants, Sabatini’s and Desert Rose, can be reserved any
(or all) nights if one chooses, and is willing to pay the cover charge We
didn’t visit Sabatini’s, but we did eat one night in Desert Rose, a
“Sterling steakhouse,” and were very pleased, finding the food quality and
service truly 5-star, in our opinion. Well worth the $30 we paid for the
two of us to eat there. Steaks there (we had filet and NY strip) were
tender, juicy and tasty, and prepared just right; we also had our favorite
dessert of the cruise there, raspberry crème brulee – and when it was
served the next night in the main dining rooms, we enthusiastically
recommended it to our tablemates. Our waitress, Magdalena, from Romania,
was cheerful, pleasant and offered excellent service with a smile. Both
the alternate restaurants have a fixed menu that does not change
throughout the cruise.
The other food venues, like the grill and pizza corner and the ice cream
shop (for extra $!) we visited a couple times. Never did try the pizza –
there’s only so much one can stuff in during a 7-night cruise! – but the
hamburgers were pretty good, at least not thin like McDonald’s. Ice cream
was pricey but the sundaes were good and let us be creative.
We wanted to spend much of our time relaxing. Because of that, and due to
our port-intensive itinerary, which reduced our time onboard, we
participated in few onboard activities. We did attend one of the
production shows together, and I went to the other two while my husband
relaxed in our cabin or visited the library. I also sampled a couple of
the other individual performers on different occasions, and we both
attended the culinary demonstration on our sea day – interestingly, held
in the atrium, rather than in a dining room or on the pool deck.
The production shows were uneven. The staging and costuming were creative,
fun and family-friendly (no thongs), and the dancers quite good. The
singers, however, were weak, often overwhelmed by the accompaniment, and
occasionally off-key, a grating disappointment, and the entire crew lacked
pizazz – at least the kind that connects with the audience. Of the
individual performers, a male singer/pianist, Maurizio, who had his own
electronic accompaniment, got rave reviews from some of the other
passengers and attracted big crowds, which often made it difficult getting
around the atrium area in the evening. And Darryl Orr, who played
Latin-style guitar as background music in Desert Rose, was very good – his
playing was quite pleasant, and the perfect dinner accompaniment for a
Southwest-themed restaurant.
We liked the library – it actually had an attendant a few hours a day, and
had a good selection of books to borrow. There was a small swap shelf too.
I tried the internet café a few times, but got very frustrated at the
slower-than-molasses connection the first couple days. Although Princess
charges less than other cruise lines, at only 35 cents per minute of use,
I still wasted several dollars just waiting for the darn thing to get
hooked up to the internet. Service speeded up dramatically later in the
cruise, so I was able to send a few brief messages without breaking the
bank.
Compared to other cruise lines, I would classify the service by the Golden
Princess crew to be average. There were few standouts, for either
excellent or poor service. I did mention Magdalena, the waitress in Desert
Rose, and we also had superior service from a waiter/assistant waiter
combination in Bernini on 2nd formal night – these two, Kieron (pronounced
Ky-ron) and Teka, were both from Grenada, and they were so friendly, fun
and yet professional that I remember thinking, if all Grenadians are like
these guys, that’s an island I would like to visit! We noticed that the
people at several other tables around us that night seemed to know these
waiters, and I suspect they had asked specifically for them, after having
had them as waiters early on in the cruise. Our steward, Roger, was
pleasant, remembered our names from the first day, and provided good
service. Other waiters ranged from competent but slow to speedier and
personable. Buffet staff were attentive to dirty dishes and good at
removing them quickly – sometimes too quickly. They did not dish out food
or bring drinks, except in one instance. There were plenty of them around.
The purser’s staff were helpful and pleasant, as were the shore excursion
desk, although at the times I visited them they seemed a bit overworked.
Bartenders ranged from remote to mildly friendly; we don’t spend much time
in bars, though, certainly not enough to establish a relationship like
some passengers seem to have!
Shore excursions and getting on/off the ship in ports generally went quite
well. I did encounter some frustration with the shore excursion staff when
we were in St. Thomas. We had opted for an excursion to neighboring St.
John, and when we got off the ship, could not find anyone leading or
directing our excursion. Staffing from the ship seemed inadequate that
morning and there was a great deal of confusion before we finally got
going on our excursion.
I was very impressed with how smoothly both embarkation and disembarkation
went. Our arrival time at the Pan-American dock, 1:30 PM, was prime time,
and there was a good-sized line outside the terminal, but it moved very
fast, and was under cover the entire time, so no one had to stand outside
in rain (or hot sunshine, had that been the case.) Each of the three lines
we were in moved quite fast, and we were onboard in perhaps 20 minutes,
tops. The obligatory boarding photo was snapped on the promenade deck,
rather than in the terminal.
Disembarkation was, if anything, even smoother. We were among one of the
first groups to be called, as we had booked a post-cruise shore excursion,
so perhaps we encountered less of a line or crush to get off than others
did. However, we left the ship quickly, with no line, and even the lines
for customs check went fast. The luggage was arranged in the terminal in
rows, according to the colors & other designations on our disembarkation
tags, and there were crew members there to help if we had a problem
locating them. Porters circulated too, and in short order we had our bags
on a porter cart and were following him through the terminal to where the
bags would be stored (later placed on a truck and taken to the airport)
while we were on our excursion.
We enjoyed each of the ports we visited (Barbados, St. Lucia, Antigua, St.
Maarten, and St. Thomas, with our side excursion from there to St. John).
Every island is beautiful in its own way, and they are all quite
different. The weather was variable, rainy in Puerto Rico and St. Lucia,
but most took this with good humor (especially in St. Lucia, where all of
us on the catamaran ride from Castries to Soufriere got quite wet, but
many were just dancing in the rain on the ride back). It was nicer on the
other islands, and we had a simply beautiful day in the Virgin Islands.
Whether wet or dry, it was a lot warmer than back home! We had good guides
on all our shore excursions, with an excellent one in Barbados, Geoffrey,
who led the photo adventure tour of the island. In almost all cases, not
being beach people, we chose tours which offered a basic overview of the
island, especially since it was our first visit to all but St. Thomas and
Puerto Rico. Having an evening flight back home from San Juan after the
cruise, we took the rainforest excursion there as well, and though too
fast-paced to be really excellent, it was definitely preferable to
spending the entire day in San Juan airport!
We really enjoyed this cruise, especially being able to get away and
relax, and see some new places. Formal night was dressier than we are
comfortable with on this ship – I think there were more tuxes and long
gowns here than on any other cruise I have been on (including one on
Holland America)! In the future, I would probably choose a more casual
line for our vacations, but we have no complaints. What’s not to like
about a cruise?