Find a Cruise

Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Michael Swan

Age: 53

Occupation:Designer

Number of Cruises: 3

Cruise Line: Princess

Ship: Island Princess

Sailing Date: 2010-09-10

Itinerary: Northern Caribbean

Overall the cruise was good. However, there was one glaring negative that ruined this cruise experience.

I am from Bermuda and my brother and I took our mom on an 80th birthday cruise. On the formal night my brother and I proudly wore our formal native dress which is Bermuda Shorts,knee socks,blazer and tie. This can be worn as formal in my country. The dining Matre'D refused to let us into the dining room because "we had shorts on". There were other gentlemen who wore sandals with Hawaiian style shirts (this did not appear very formal to me) who were allowed into the dining room, but we were singled out and were denied access. It almost seemed personal as other passengers were in full support of my family and could not figure why we could not enter the dining room. The dining Matre'D stood his ground. We insisted that if we were from Scotland and wore Kilts we'd be admitted, or if we were from Saudi and wore robes we'd be admitted, but he still stood his ground. Princess ships are even registered in Bermuda.

We took our complaint to others in the ship and after about 45 minutes of complaining to higher and higher authorities we were finally admitted, although not with the consent of the Dining Matre'D. His Predjuical behavior left a sickening taste to our cruise experience. There were no apologies of any sort from anyone. If a cruise line is going to avail itself to passengers from around the globe they should respect the various cultures.

Aside from this the cruise was good.

Food was Ok.

Had a balcony stateroom. It was adequate but the shower was quite small.

Good ... Nothing negative

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,