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Age: 56


Number of Cruises: 11

Cruise Line: Princess

Ship: Star Princess

Sailing Date: 2010-03-22

Itinerary: BALTIC SEA

Four years ago my husband and I were taking vacation on one of the Princess Cruises ships. We were approached by Princess Cruise representative who offered us to buy a future cruise credit. We paid $100 per person (total $200 for 2 people) by our credit card. We were told that if we choose to cruise with Princess within 4 years the Princess Cruises would credit us for $300 toward our cruise payment, otherwise Princess would refund us our $200 as per our request immediatly. It appeared as a good deal. WHAT A MISTAKE!! Recently four years almost expired. We didn't use our Future Cruise Credit , and I called to Princess Cruises to request my $200 refund. The credit card that we use to pay our $200 four years ago is closed, therefore I requested to send us a check or credit another credit card. Princess cruise representatives(I talked to 3 different people) refused. They said they only would credit our old not existing credit card account! Looks like we never will get our money back.

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