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Walter Rosenbaum

Age: 60

Occupation:retired

Number of Cruises: 3

Cruise Line: Princess

Ship: Sun Princess

Sailing Date: December 1st, 2003

Itinerary: Eastern Caribbean

Just read a glowing review of the Sun Princess by a long time cruiser. Well, t5hings have changed. His favorite Matrei'D "Silvio" is no longer there. Nor is any semblance of gracious service. Everything is a hassle. Food is still reasonable, although not as good as we have experienced on Grandeur of the Seas or Renaissance R3. However portions are weight watchers and requesting more than one item from a category is treated as a personal affront by the weight staff. The first table we were at was part of a 3 table section. By the 3rd or 4th night, one table was empty, we were the only ones at our table (we left the next night) and the third table (6 people traveling together) was the only one left. This was only typical of on-board service.

It took four days of sailing into warmer waters to get the hot tubs working. The cabin was too small to walk around both sides of he bed. Changing dining arrangements took 4-5 conversations with a variety of people and the only technique that was effective was loud and obnoxious, gracious and polite was ignored. There was agreement among many previous Princess cruisers that here was a definite change since Carnival came into the picture. The only disagreement was that one couple said they wouldn't travel Princess even for free, we said we would, but only for free.

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