Number of Cruises: 7
Cruise Line: Oceania
Sailing Date: November 27th, 2005
Regatta Cruise Review
South America Repositioning
Oceania is not a five star cruise line. There are many nice things about the Regatta but its age is showing and its ready for an update in furnishings.
Food: absolutely great. We didn't have a bad meal in 25 days. The specialty restaurants are both wonderful and certainly rate 5 stars.
Crew: For the most part, Regatta has an inexperienced, but good crew. They work hard and aim to please. There is an English language barrier with some of the crewmembers; a few do not understand English all that well.
Rooms: Bedding is very nice but the room furnishings are a bit thread bare for a cruise line that advertises 5 star treatment. Even the Penthouse decks are very small.
Policies: Many passengers on our ship complained they first got notification about the need for Visas and Yellow Fever vaccinations only 30 days before cruising. At least 25 passengers also were first informed of Oceania's very limited smoking policy (including no smoking in rooms or on balconies) only 30 days prior to embarkation.
People Management (embarkation, tenders, debarkation, dealing with people, etc) - Oceania does the poorest job I have ever seen in people management.
Excursions: Extremely pricey even for a cruise ship. Most of our tours (we took 5 or 6) were okay but Oceania refused a partial refund for the one where we were left standing in the pouring rain for 2.5 hours because the catamaran didn't have sufficient shelter for passengers. Other passengers complained that Oceania allowed elderly and disabled passengers on tours which were inappropriate for them, thereby lowering everyone's experience.
I would never sail with Oceania again.