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John and Janet Matthews

Age: 60's and 70's

Occupation:Asst. Retired

Number of Cruises: 18+

Cruise Line: Royal Caribbean

Ship: Adventure of the Seas

Sailing Date: September 23rd, 2007

Itinerary: Southern Caribbean

My husband John, daughter Jennifer and I are Platinum members of Crown and Anchor Society. We were in need of a vacation as it had been some time since we had been on a vacation together and thought it would be fun to take a cruise out of San Juan. We have sailed on Explorer of the Seas, Navigator of the Seas and now Adventure of the Seas, it is a very similar sister ship. We decided to take a cruise with a new port every day, but we forgot to leave time to relax! This cruise was just what we needed. I require an electric scooter as I have a bad back and leg so will write this review from my point of view. I will be including pictures of the handicapped bathroom in our stateroom. As always, we have a travel agent to do our booking (Bill and Sammie of Above and Beyond Travel) and Bill makes my reservation for my electric scooter at Care Vacations. This is a wonderful service and there were several sizes of scooters available. The scooter allows me the freedom to come and go as I please. John and Jennifer can go snorkeling and etc., knowing I am safe. Also, RCI is there to assist getting on and off the ships at ports of call.

We decided to have an overnight stay the day before the cruise in San Juan. We stayed at the Sheraton Old San Juan. The cab ride from the airport to the hotel was $28.00. The cruise lines might want to rethink this hotel as it was quite run down for the price charged and it was not close to the RCI ship terminal. It is right across from the Carnival main ship terminal. We did have a nice buffet breakfast at the hotel and watched the ships come in which was quite nice. The hotel bellboy was extremely helpful and was from New York. The cab ride from the hotel to the ship was $20.00. There were cabs everywhere ready to help and we had a nice driver. Always ask the cab driver the fare before getting in.

As Platinum members of Crown and Anchor Society we have priority boarding. I require wheelchair assistance and there was someone available to take me to the room. We were on deck 10, room #1244 JS handicapped in no time at all. The young woman that helped us took us all the way from the pier to the room. John gave her a nice tip! She did a great job of helping us.

We had a JS handicapped room and they are spacious. As you can see from the enclosed pictures of the bathroom there are plenty of railings to hold onto and you feel safe. There is a seat in the shower that you can pull down if you are not able to stand up and hand rails all around. The electric scooter was waiting all charged up and ready to go. This was the largest electric scooter I have ever rented from Care Vacations. I called it my “Harley” scooter! It was a Shoprider Deluxe with all the bells and whistles. The only problem I had was it was such a large scooter it was a tight fit thru the door but manageable. One of the tires was low on the scooter and we called the service desk and they called someone from maintenance and within five minutes someone was there to fix the problem. We were very impressed with the service provided. Our room attendant, Lyda, was always prompt in providing whatever we needed. We loved the little towel animals.

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