Gary Ingram
Age: 59
Occupation:Pharmacist
Number of Cruises: 5
Cruise Line: Royal Caribbean
Ship: Explorer of the Seas
Sailing Date: January 10th, 2004
Itinerary: Eastern Caribbean
This is my third cruise review and I have very mixed feelings about this cruise.
There were things I liked and enjoyed and maybe too many negatives that cause my
mixed feelings. I have read many positive comments about the Voyager Class
ships. When you read my review, remember it is my opinion but I met many on
board with similar opinions.
PREPARATION: As always I study the ship’s deck plans months before the
cruise. I also read all the current cruise reviews about the ship. We originally
reserved a balcony room on Deck 6. I learned Deck 6 had steel railings not glass
like the decks above. I quickly changed my cabin to Deck 7. When I board the
ship I have a comfortable feeling that it is like an old friend and I have a
pretty good idea where things are.
I am a fan of Tom & Mary Milano’s reviews. He is the one that promotes the use
of Two Dollar bills as initial tips on board. I read of people using phone cards
as extra incentives to cruise staff. The phone cards sounded great to me because
the ship’s crew all head to the phones in port to call home. We purchased a pack
of a dozen 60-minute cards at Sam’s Club for about twenty dollars. We gave two
to our room steward upon boarding and to the waiter and assistant the first
night. Our waiter was not quite sure what to do with them but the others were
very thankful. I gave a couple more to our room steward with her tip on the
final night. She made a point to thank us the last morning and told us to stay
in the cabin as long as we wanted.
PORT OF MIAMI: My next cruise will be out of a different port. My last
cruise was on the Carnival Triumph and was a traffic nightmare. I thought this
trip would be better because we could turn off for the first terminals. However,
there is construction going on and we had to detour way out of the way. The
yellow cab drivers should be keel hauled.
The RCL parking structure has no directional signs to speak of, I found myself
at the exit kiosks before I found a place to park and had to turn around and
drive the wrong direction to get back in. The parking is $12 per day and I
thought Carnival’s $10 was high.
EMBARKATION: We checked our bags at the curb and proceeded to check in. I
had filled out forms on the website and received E-docs for boarding. We did
have to stop and fill out a card for Bahamas immigration. Embarkation took only
a few minutes and we were able to board the ship. Our room was ready and we
dropped off our carry on and proceeded to Island Grill for lunch before a ship
tour. We preferred the Island Grill to the Windjammer because it was in the aft
with wrap-around windows for a magnificent view.
THE SHIP: The ship as everyone knows was the largest cruise liner afloat
till the QM II just sailed. We didn’t realize how big it really was till we seen
it in Nassau along with seven other ships in near proximity. The ship is simply
beautiful inside and out. We were impressed with the marble floor tile colors
and patterns. The ship shaped directories on each floor are very novel. We liked
the Promenade and provided a pleasant shelter if the weather outside was not the
best. The café allowed us to sit and drink coffee and watch people stroll by and
shop. The solarium is a major improvement to cruising. An adult only area with
swimming pool, two large hot tubs, two showers and padded lounge chairs. It was
a very relaxing area.
The Casino is poorly designed. There is no direct path by or through it. I am
sure it was planned that way, but it is difficult to navigate and congested. The
casino should have been given more room by maybe eliminating a bar or two. Did I
say there are too many bars? I like table games, my wife likes slots. Usually
she can play a couple of hours on a couple rolls of quarters. We found $20 in
quarters only lasts twenty minutes. Did I say the slots were very tight? I
couldn’t get to a Blackjack table or craps table and I couldn’t walk a circle
around the table area, they backed up to a wall too tight. Did I say the table
area was too small?
We didn’t play miniature golf, which we wanted to do. When we had time the wind
or ship’s roll prevented it. When weather was good we had excursions. Did I say
the ship rolls? It seemed to us and others commented that the Explorer has a
noticeable roll from side to side. More than I expected from a vessel this size.
We had very mild seas. I believe it must be the physical size of the ship. A
solid wall a thousand feet long and about 15 decks above water line provides
quite a wind load and I think this is what caused the rolling, a continuous
fight against the wind. I don’t know how the ship is in stormy weather.
Did I mention the elevators? I have read about the elevator problem. Sometimes,
dinner and after shows, you may have to get on an elevator going in the wrong
direction so that you are on it when it goes in your direction. We found after
shows in the Palace we would be better off walking to the aft elevators if we
wanted to go up.
FOOD: Ok, I gained eight pounds, but that doesn’t mean the food was great, it
just means it was plentiful and fattening. My wife had informed me that the food
would not be as good as Carnival’s and that they put sauces on everything. I
said I would keep an open mind and make my own opinions, now I agree.
WINDJAMMER & ISLAND GRILL: I found the Windjammer and Island Grill was
very adequate and almost the same items in each. There was enough choice at
breakfast and lunch to allow something for everyone.
We like the omelets in the Island Grill for breakfast. They also had fried eggs
if you wanted. We never ate dinner there.
JOHNNY ROCKETS: We ate lunch there twice. Once to try it and again when
we were short on time and going ashore. Hamburgers and fries and onion rings.
What can you say? We found the chili on the dogs and French fries lacking. I
have had worse and better onion rings and fries. What I found nice was eating
outside in the booths along the glass walls of the deck listening to rock n
roll. Worth a visit but you can get the same at home.
PROMENADE CAFÉ: A feel of Paris or South Florida. Lunch sitting at tables
on the sidewalk. Free small sandwiches, free coffee and tea, free ice cold
water, free cookies.
Ice cream and flavored coffees for pay. I believe they had pizza but I tried
that in the Windjammer and it was bad. The Pizza is like a cheap frozen pizza
not the good ones.
Carnival has good fresh pizza and calzones.
PORTOFINOS: We ate in Portofino’s on Monday when we were in San Juan 2 to
6.
It was Venetian night in the dining room. We choice that night, it was my wife’s
birthday and we didn’t plan on being ashore very long. We both ordered lobster
and each received 1 ½ lobster tails. The service was excellent and a quiet
atmosphere. The food was not better than the dining room lobster where we each
had two tails. Is it worth the extra money, no. The only reason we did it was
for the occasion. I can’t say I would recommend it unless for a special
occasion. The service stands out but doesn’t that mean the dining room service
could be better? If you read my Triumph review, I state the service we had was
the best on land or sea. It would be equivalent of Portofino’s and I didn’t pay
extra except for a bonus tip at the end of the week.
DINING ROOM: No consistency. Some meals were very good, some so so. My
first experience was very poor. The young lady next to me and I ordered an
encrusted baked Cod with some kind of sauce. When the waiter brought her’s out I
wondered what she had ordered. Then I got the same thing! In both of our
opinions the cod was cool and watery and there was this green sauce on top. It
was tasteless and unappetizing. For the first time in five cruises I sent the
meal back. The waiter replaced it with a Chicken breast stuffed with broccoli
and cheese. I ate half of the chicken, it was like the frozen ones you can buy
at Costco or Sam’s Club. This was not what I had been expecting. One other night
I did not see anything on the menu that sounded appetizing, and I like to try
new food! I had read reviews mentioning ranch steak. I now understand. I ordered
the ranch steak off the daily alternate menu. The ranch steak is not the best
cut of meat but not bad with a baked potato. When you choose off the alternate
menu or eat at Johnny Rockets, something must be lacking with the regular menu.
Now the good news. The beef tenderloin (aka filet minion) was very good unless
ordered well done. One tablemate ordered it well done and it looked very
shriveled up. It is not thick like a normal filet, but tasteful. The New York
strip was very good if you scraped the yellow sauce off. It would be better with
a good mushroom sauce. Our NY strip steaks were not done as ordered. I sent my
well done back, took my wife’s medium rare which was actually medium like I
wanted and the waiter brought her a new one close to medium rare. The lobster
was very good, smaller than Portofino but we ordered another. One young woman
and her daughter only showed up lobster night and my wife counted her getting
eight of them.
Lets sum this up, as saying the meals could have been better. You should never
have to order from an alternative menu. Did I mention the dining room is
beautiful? Our cruise critic friends agree with us that the dining room service
was below par. They had better service on the Brilliance last year.
ENTERTAINMENT: The stage shows we seen were very good. We seen two
comedians and they both were very good. I feel a true test for a comedian is
being funny without being dirty. These guys were funny. We did not attend any of
their late night adult shows because they were late night. I have read the ice
show was the highlight and we will have to agree. The ice show is very colorful
and fast paced.
The cruise director Gordon Whatman, I found very entertaining and he did a
couple of songs the last show. He has a very good voice. Gordon emceed the shows
and special events on ship like the belly flop contest and battle of the sexes.
I thought he did a very good job. I have seen previous cruise directors whose
main job was to hawk the shopping and ship’s tours. The explorer had a separate
person, Liz Wadden that conducted that end of the cruise. The port and shopping
programs pushed a VIP book for twenty dollars.
The VIP book has coupons for free gifts, which in the majority of cases aren’t
worth the time to visit the specified stores. The $20 book is really the same
type of coupons we have received FREE on other cruises.
PORTS OF CALL: I will remark on ports by chronological order.
SAN JUAN- If you like forts see El Morro Castle, you pass it coming into
port, and Fort San Cristobal. We visited San Cristobal since we had seen El
Morro before. The fort is a short walk (uphill) from the pier and has very steep
ramps to walk up to get to the top.
Traffic and very narrow streets in Old San Juan where the dock is. We don’t
enjoy shopping there. We have never been to the new area of town except for a
dinner show on a previous cruise. Not much time in port this cruise.
ST MARTIN: Our first visit here. I had planned on renting a car and
driving around the island, many things I wanted to see. We decided to take
taxis. I am very glad we took taxis. Traffic was very bad, streets were poor and
we would not have found places in time allotted. If I were there for a week I
would rent a car. First stop Orient Beach. It was $5 each in a van. I have
friends that have stayed there and loved it. The family area is to the left end,
topless in the middle and nude on the right end facing the water. We walked from
one end to the other. The end with Club Orient and Pedro’s is the nude section
although we seen totally nude people strolling the beach in the topless area
also. I have no problem with seeing nudity but can’t see myself walking the
beach nude. It was a very nice beach. And we seen all shapes and sizes and some
red buns people won’t be sitting on for awhile.
We next caught a taxi to Marigold ($16 for two). Another very congested area. We
ate at a sidewalk café but we faced a parking lot with taxis, not romantic like
I had expected.
We then got a cab back to Phillipsburg for shopping ($12 for two). Shopping area
was much better than San Juan. We bought a new setting for my wife’s wedding
diamond and had it reset while we watched. I think we got a pretty good price
after I haggled with the first salesperson at Kay’s Jewelers. We also bought a
tablecloth ($22) in town. By the time we walked the shopping district, we were
to close to the pier to take a taxi. We walked back to the pier, which took
about 15 minutes. Taxis cost us $38 for day, about half the price of renting a
car and I seen a lot more than if I had to keep my eyes on the road.
ST THOMAS – We like St Thomas, this was our second cruise here and we had
also spent a week on the island before. We took a taxi to town ($12 for two). We
like the alleyways and side shops in places like Palm Passage and Drake’s
Passage. Things have changed since we were last there. More traffic, more
jewelry shops. We decided to take a tour of the island since we hadn’t been
there for twenty years. We made arrangements for a noon tour ($20 each). Much
more traffic than we remembered. We visited Coki Beach, one of the most
beautiful on the island, a couple of view points overlooking the city and pier
area, Maegens Bay overlook. The tour was about two hours and took us back to the
pier. The taxi to the pier would have cost us $6 each. So the $20 tour cost was
actually like $14 each. There is much to do and see in St Thomas, a weeks
vacation there is worthwhile. Several Cruise Critic members did the BOB and
really enjoyed it. BOB is the breathable observation bubble riding an underwater
scooter.
NASSAU - Our least favorite port. We had seen everything except Atlantis.
We took the water taxi to Atlantis. I don’t recommend this ($3 ea), after the
water taxi drops you off you still have quite a ways to walk to get to the
hotel. A taxi for $6 would have been better for us. The casino is quite
impressive in both size and décor. We did not pay $25 for tour of aquarium and
dig. Part of the aquarium is free and the outside area of the hotel is very
picturesque. We caught a cab back ($4 ea) from the hotel entrance not the casino
entrance. We did a short loop through town and passed by the straw market. We
were here two years ago and they were going to rebuild the straw market that got
destroyed by a hurricane. They didn’t rebuild, instead it’s a parking lot and
the new market is too congested to get down the aisles and the salespeople are
too aggressive. Not only did we experience the aggressive nature but also
rudeness when you don’t buy from them. Since this was a weekday we did not have
to endure the school kids pestering everyone to by a wood flute like our last
cruise there on a weekend. Like I have said before, the city should and could be
beautiful if money from all the ships was used to make improvements. Once you
get off main street, you are in one of the poorer areas of the Carribean. We
seen nothing in town we hadn’t seen in previous stops and at cheaper prices.
Next time in port we won’t get off the ship or we will pick an itinerary without
this stop.
DISEMBARKATION: Our luggage was color-coded tagged and placed outside the
night before. We were up about five-thirty and seen us come into port. We docked
at seven and people with early flights and tours were off first. We were one of
the last groups off and did not get called till a little after ten AM. We
thought this was an excessive amount of time. Having 3500 people aboard has its
disadvantage. We never felt the ship was crowded until we all tried to get off.
We ate breakfast at leisure and stayed in our room till about 9:30. I was
anxious to get off, the fat lady had sung.
CONCLUSION: Did I mention the ship is beautiful? You should try this
class of ship to form your own opinions. Our friends and I enjoyed our cruise
very much. We thought the ship had more movement than normal, food could have
been better along with dining room service. The entertainment was above average
to very good. The promenade struck some as being too close to the feeling of a
mall, but it is spectacular for being in the middle of a ship.